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Spark hangs when connecting to server

Hey folks, can anyone help me here. Have been testing Spark/wildfire for a while now with no problems. Have user who all of a sudden cannot login to the server after upgrading to spark 1.1.1 , it just hangs at ‘‘connecting’’. We are running wildfire 2.4.1 currently (will be upgraded soon).

Tried uninstalling, deleting files and reg entries on his W2k Pro SP4 machine. No go.

Here the error log in the spark folder:

Exception in thread “Thread-4” com.thoughtworks.xstream.io.StreamException: : only whitespace content allowed before start tag and not \u0 (position: START_DOCUMENT seen \u0… @1:1)

at com.thoughtworks.xstream.io.xml.XppReader.pullNextEvent(XppReader.java:58)

at com.thoughtworks.xstream.io.xml.AbstractPullReader.readRealEvent(AbstractPullRe ader.java:118)

at com.thoughtworks.xstream.io.xml.AbstractPullReader.readEvent(AbstractPullReader .java:111)

at com.thoughtworks.xstream.io.xml.AbstractPullReader.move(AbstractPullReader.java :90)

at com.thoughtworks.xstream.io.xml.AbstractPullReader.moveDown(AbstractPullReader. java:75)

at com.thoughtworks.xstream.io.xml.XppReader.(XppReader.java:28)

at com.thoughtworks.xstream.io.xml.XppDriver.createReader(XppDriver.java:24)

at com.thoughtworks.xstream.XStream.fromXML(XStream.java:475)

at com.jivesoftware.sparkimpl.plugin.layout.LayoutSettingsManager.getLayoutSetting s(LayoutSettingsManager.java:69)

at com.jivesoftware.LoginDialog.startSpark(LoginDialog.java:686)

at com.jivesoftware.LoginDialog.access$700(LoginDialog.java:74)

at com.jivesoftware.LoginDialog$3.construct(LoginDialog.java:497)

at com.jivesoftware.spark.util.SwingWorker$2.run(SwingWorker.java:121)

at java.lang.Thread.run(Unknown Source)

Caused by: org.xmlpull.v1.XmlPullParserException: only whitespace content allowed before start tag and not \u0 (position: START_DOCUMENT seen \u0… @1:1)

at org.xmlpull.mxp1.MXParser.parseProlog(MXParser.java:1518)

at org.xmlpull.mxp1.MXParser.nextImpl(MXParser.java:1394)

at org.xmlpull.mxp1.MXParser.next(MXParser.java:1092)

at com.thoughtworks.xstream.io.xml.XppReader.pullNextEvent(XppReader.java:43)

… 13 more

Hi okorioth,

In the users home directory, delete their settings.xml file. This should get them back in working order.

Cheers,

Derek