We have an issue where users are missing their Spark history. In some cases there is no history and in others there is no history past a certain date.
To resolve we have the latest builds of Spark and Openfire installed. We’ve uninstalled Spark, deleted all traces of Spark in the system, uninstalled all Java versions and updated to the latest Java version and then reinstalled the latest version of Spark. Even after this the history is missing (either all or parts past a certain date).
Does anyone know how to resolve this issue?
P.S. I’m new to the community.