I’ve experienced an issue with Spark and LDAP info populating for my users for a while now but just getting around to posting to see if anybody else has problems similar or a fix. To give some background on my setup:
Ubuntu 16 server with Openfire 4.1.1
Windows Server 2012 R2 with Active Directory
LDAP setup to show Job Title, Department, email, extension, and name in the “Profile Information” on a user in Spark
This works perfectly without issue in Spark 2.7.7. When spark starts up all this info is already populated for each user in our environment. I have since updated to all the 2.8.x builds and it will not show this info right away. I can right click on the user and view their profile and nothing is there. I will refresh and then all the info populates but I would have to do this for each one.
If someone can point me to where I should pull some logging for more info I would gladly do so.