I have the same problem, but without LDAP.
And during login wildfire console says:
Exception in thread “Client SR - 20791853” java.lang.NoSuchMethodError: org.jivesoftware.database.DbConnectionManager.closeConnection(Ljava/sql/ResultS et;Ljava/sql/PreparedStatement;Ljava/sql/Connection;)V
at org.jivesoftware.phone.database.DbPhoneDAO.getByUsername(DbPhoneDAO.java:124)
at org.jivesoftware.phone.BasePhoneManager.getPhoneUserByUsername(BasePhoneManager .java:38)
at org.jivesoftware.phone.PacketHandler.handleDisco(PacketHandler.java:218)
at org.jivesoftware.phone.PacketHandler.processPacket(PacketHandler.java:56)
at org.jivesoftware.phone.PhonePlugin.processPacket(PhonePlugin.java:200)
at org.jivesoftware.wildfire.component.InternalComponentManager$RoutableComponent. process(InternalComponentManager.java:363)
at org.jivesoftware.wildfire.IQRouter.handle(IQRouter.java:218)
at org.jivesoftware.wildfire.IQRouter.route(IQRouter.java:96)
at org.jivesoftware.wildfire.spi.PacketRouterImpl.route(PacketRouterImpl.java:67)
at org.jivesoftware.wildfire.net.SocketReader.processIQ(SocketReader.java:247)
at org.jivesoftware.wildfire.net.ClientSocketReader.processIQ(ClientSocketReader.j ava:51)
at org.jivesoftware.wildfire.net.SocketReader.process(SocketReader.java:213)
at org.jivesoftware.wildfire.net.BlockingReadingMode.readStream(BlockingReadingMod e.java:156)
at org.jivesoftware.wildfire.net.BlockingReadingMode.run(BlockingReadingMode.java: 62)
at org.jivesoftware.wildfire.net.SocketReader.run(SocketReader.java:123)
at java.lang.Thread.run(Unknown Source)
And when I tried to configure Asterisk-IM Phone mapping I got empty page without left menu items, only header menu.