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Spark preferences missing

When I log onto to spark I dont have all of my preferences, I am using spark 2.5.8. Also my contacts show offline but I can chat with them

What preference do you mean ?

Maybe you used MSI installer to install Spark? Anyway, try uninstalling it and then deleting Spark’s profile (C:\Documents and Settings\username\Spark), unless you need to preserve old chat history. Then install again using EXE installer from Downloads page.