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Spark slow performance fix

If Spark hangs for a long time while opening conferences that have had a number of historical messages in them, we’ve noticed that the antivirus software on the systems was the reason for the slowness. In your antivirus software excluding the following directory will correct the issue.

Under Windows 2000/XP: C:\Documents and Settings<username>\Spark

Interesting. Sometimes Spark (especially older versions) hangs for some time if you try opening new chat window after a long pause without chatting. I thought it was just a Java based issue. Will try this exclude. We use Symantec and i won’t be surprised if it can cause this. It already slows down Outlook heavily…

Good call! I think that might be my issues as well, running VIPRE

C:\Users<username>\AppData\Roaming\Spark

ya thst doesnt help a lot, still takes forever to login.