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Spark users not receiving all messages - delay in messages

So I recently tried to install openfire and deploy it within my workspace. I have setup our corp office with test clients as the front desk receptionist can then im all users with calls and office visits.

Here is the issue:

She often will send a message or a message is sent to her and she will not receive it. Often she will receive every other message sent and vice versa. I then tried the test with other users and this seems to be happening across the board. I looked at the Openfire server and found that the messages do not get recorded in the logs so I assume it was then never relayed on.

Can anyone help me out on this?

Clients are using Vista32 w/ Spark 2.5.8