Im having a problem with the chat window, even after the agent has accpeted the chat.
The end user still doesnt seems to get the response and the windows still seems to be spining saying that your request is being routed. I dont know whether it is due to the network or due to the software bug.
I’‘m running into the same issue, although it only appears to affect Internet Explorer when used with SSL. I’‘d really like to get this fixed since it’'s the whole reason we bought a license.
I’‘ve tried to reproduce this issue with just straight tomcat/SSL/IE and haven’'t had any problems. Could you try a straight tomcat setup to see if the mod-jk is causing the problem ?