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Strange Account Issues

I have a user who is able to login, but when they try to add a contact through spark or pandion they get disconnected from the openfire server. This also happens when the user tries to join a confernece room in either client. The person has logged in on several desktops with the same issues.

I looked at the sessions list when the user logs in and I’ve noticed that the server assigns them priority of zero while all the other users get a priority of 8 and 4 normally. I’m seeing some presence errors in the error log but nothing relating to the disconnects.

Any ideas?

Hi,

if you are using c2s compression just disable it within Openfire and check if this helps.

LG