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Too many friends

When a user add many friends it has problens at login where it just can’'t do it. He logs and gets automatically logoff. Does it can be repaired???

Hi,

do you see any errors in the log files of Spark?

LG

Hi! Now I took a look in the LOG and that’s it.

The problem appears only in some users in any computers. What should I do to solve the problem?

24/08/2007 15:05:23 org.jivesoftware.spark.util.log.Log error

SEVERE: Unable to update avatar in Contact Item.

java.lang.NullPointerException

at javax.imageio.ImageIO.write(Unknown Source)

at org.jivesoftware.spark.ui.ContactItem$1.run(ContactItem.java:322)

at java.util.concurrent.Executors$RunnableAdapter.call(Unknown Source)

at java.util.concurrent.FutureTask$Sync.innerRun(Unknown Source)

at java.util.concurrent.FutureTask.run(Unknown Source)

at java.util.concurrent.ThreadPoolExecutor$Worker.runTask(Unknown Source)

at java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source)

at java.lang.Thread.run(Unknown Source)

24/08/2007 15:05:23 org.jivesoftware.spark.util.log.Log error

SEVERE: Unable to update avatar in Contact Item.

java.lang.NullPointerException

at javax.imageio.ImageIO.write(Unknown Source)

at org.jivesoftware.spark.ui.ContactItem$1.run(ContactItem.java:322)

at java.util.concurrent.Executors$RunnableAdapter.call(Unknown Source)

at java.util.concurrent.FutureTask$Sync.innerRun(Unknown Source)

at java.util.concurrent.FutureTask.run(Unknown Source)

at java.util.concurrent.ThreadPoolExecutor$Worker.runTask(Unknown Source)

at java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source)

at java.lang.Thread.run(Unknown Source)

31/08/2007 15:17:05 org.jivesoftware.spark.util.log.Log error

SEVERE:

java.net.ConnectException: Connection timed out: connect

at java.net.PlainSocketImpl.socketConnect(Native Method)

at java.net.PlainSocketImpl.doConnect(Unknown Source)

at java.net.PlainSocketImpl.connectToAddress(Unknown Source)

at java.net.PlainSocketImpl.connect(Unknown Source)

at java.net.SocksSocketImpl.connect(Unknown Source)

at java.net.Socket.connect(Unknown Source)

at java.net.Socket.connect(Unknown Source)

at java.net.Socket.<init>(Unknown Source)

at java.net.Socket.<init>(Unknown Source)

at org.apache.commons.httpclient.protocol.DefaultProtocolSocketFactory.createSocke t(DefaultProtocolSocketFactory.java:79)

at org.apache.commons.httpclient.protocol.DefaultProtocolSocketFactory.createSocke t(DefaultProtocolSocketFactory.java:121)

at org.apache.commons.httpclient.HttpConnection.open(HttpConnection.java:704)

at org.apache.commons.httpclient.HttpMethodDirector.executeWithRetry(HttpMethodDir ector.java:384)

at org.apache.commons.httpclient.HttpMethodDirector.executeMethod(HttpMethodDirect or.java:170)

at org.apache.commons.httpclient.HttpClient.executeMethod(HttpClient.java:396)

at org.apache.commons.httpclient.HttpClient.executeMethod(HttpClient.java:324)

at org.jivesoftware.sparkimpl.updater.CheckUpdates.downloadUpdate(CheckUpdates.jav a:194)

at org.jivesoftware.sparkimpl.updater.CheckUpdates$4$1.finished(CheckUpdates.java: 434)

at org.jivesoftware.spark.util.SwingWorker$2$1.run(SwingWorker.java:136)

at java.awt.event.InvocationEvent.dispatch(Unknown Source)

at java.awt.EventQueue.dispatchEvent(Unknown Source)

at java.awt.EventDispatchThread.pumpOneEventForFilters(Unknown Source)

at java.awt.EventDispatchThread.pumpEventsForFilter(Unknown Source)

at java.awt.EventDispatchThread.pumpEventsForHierarchy(Unknown Source)

at java.awt.EventDispatchThread.pumpEvents(Unknown Source)

at java.awt.EventDispatchThread.pumpEvents(Unknown Source)

at java.awt.EventDispatchThread.run(Unknown Source)

10/09/2007 09:01:45 org.jivesoftware.spark.util.log.Log error

SEVERE:

java.io.FileNotFoundException: http://www.igniterealtime.org/updater/changelog.jsp

at sun.reflect.NativeConstructorAccessorImpl.newInstance0(Native Method)

at sun.reflect.NativeConstructorAccessorImpl.newInstance(Unknown Source)

at sun.reflect.DelegatingConstructorAccessorImpl.newInstance(Unknown Source)

at java.lang.reflect.Constructor.newInstance(Unknown Source)

at sun.net.www.protocol.http.HttpURLConnection$6.run(Unknown Source)

at java.security.AccessController.doPrivileged(Native Method)

at sun.net.www.protocol.http.HttpURLConnection.getChainedException(Unknown Source)

at sun.net.www.protocol.http.HttpURLConnection.getInputStream(Unknown Source)

at javax.swing.JEditorPane.getStream(Unknown Source)

at javax.swing.JEditorPane.setPage(Unknown Source)

at javax.swing.JEditorPane.setPage(Unknown Source)

at org.jivesoftware.sparkimpl.updater.CheckUpdates.downloadUpdate(CheckUpdates.jav a:266)

at org.jivesoftware.sparkimpl.updater.CheckUpdates$4$1.finished(CheckUpdates.java: 434)

at org.jivesoftware.spark.util.SwingWorker$2$1.run(SwingWorker.java:136)

at java.awt.event.InvocationEvent.dispatch(Unknown Source)

at java.awt.EventQueue.dispatchEvent(Unknown Source)

at java.awt.EventDispatchThread.pumpOneEventForFilters(Unknown Source)

at java.awt.EventDispatchThread.pumpEventsForFilter(Unknown Source)

at java.awt.EventDispatchThread.pumpEventsForHierarchy(Unknown Source)

at java.awt.EventDispatchThread.pumpEvents(Unknown Source)

at java.awt.EventDispatchThread.pumpEvents(Unknown Source)

at java.awt.EventDispatchThread.run(Unknown Source)

Caused by: java.io.FileNotFoundException: http://www.igniterealtime.org/updater/changelog.jsp

at sun.net.www.protocol.http.HttpURLConnection.getInputStream(Unknown Source)

at java.net.HttpURLConnection.getResponseCode(Unknown Source)

… 14 more

20/09/2007 08:48:50 org.jivesoftware.spark.util.log.Log error

SEVERE:

java.lang.IllegalStateException: Not connected to server.

at org.jivesoftware.smack.XMPPConnection.addPacketListener(XMPPConnection.java:683 )

at org.jivesoftware.sparkimpl.plugin.jabber.JabberVersion.initialize(JabberVersion .java:47)

at org.jivesoftware.spark.PluginManager$1.run(PluginManager.java:398)

at java.awt.event.InvocationEvent.dispatch(Unknown Source)

at java.awt.EventQueue.dispatchEvent(Unknown Source)

at java.awt.EventDispatchThread.pumpOneEventForFilters(Unknown Source)

at java.awt.EventDispatchThread.pumpEventsForFilter(Unknown Source)

at java.awt.EventDispatchThread.pumpEventsForHierarchy(Unknown Source)

at java.awt.EventDispatchThread.pumpEvents(Unknown Source)

at java.awt.EventDispatchThread.pumpEvents(Unknown Source)

at java.awt.EventDispatchThread.run(Unknown Source)

20/09/2007 08:48:50 org.jivesoftware.spark.util.log.Log error

SEVERE:

java.lang.IllegalStateException: Not connected to server.

at org.jivesoftware.smack.XMPPConnection.addPacketListener(XMPPConnection.java:683 )

at org.jivesoftware.sparkimpl.preference.sounds.SoundPlugin.initialize(SoundPlugin .java:41)

at org.jivesoftware.spark.PluginManager$1.run(PluginManager.java:398)

at java.awt.event.InvocationEvent.dispatch(Unknown Source)

at java.awt.EventQueue.dispatchEvent(Unknown Source)

at java.awt.EventDispatchThread.pumpOneEventForFilters(Unknown Source)

at java.awt.EventDispatchThread.pumpEventsForFilter(Unknown Source)

at java.awt.EventDispatchThread.pumpEventsForHierarchy(Unknown Source)

at java.awt.EventDispatchThread.pumpEvents(Unknown Source)

at java.awt.EventDispatchThread.pumpEvents(Unknown Source)

at java.awt.EventDispatchThread.run(Unknown Source)

20/09/2007 08:48:50 org.jivesoftware.spark.util.log.Log error

SEVERE:

java.lang.IllegalStateException: Not connected to server.

at org.jivesoftware.smack.XMPPConnection.addPacketListener(XMPPConnection.java:683 )

at org.jivesoftware.sparkimpl.plugin.chat.PresenceChangePlugin.initialize(Presence ChangePlugin.java:102)

at org.jivesoftware.spark.PluginManager$1.run(PluginManager.java:398)

at java.awt.event.InvocationEvent.dispatch(Unknown Source)

at java.awt.EventQueue.dispatchEvent(Unknown Source)

at java.awt.EventDispatchThread.pumpOneEventForFilters(Unknown Source)

at java.awt.EventDispatchThread.pumpEventsForFilter(Unknown Source)

at java.awt.EventDispatchThread.pumpEventsForHierarchy(Unknown Source)

at java.awt.EventDispatchThread.pumpEvents(Unknown Source)

at java.awt.EventDispatchThread.pumpEvents(Unknown Source)

at java.awt.EventDispatchThread.run(Unknown Source)

20/09/2007 08:48:50 org.jivesoftware.spark.util.log.Log error

SEVERE:

java.lang.IllegalStateException: Not connected to server.

at org.jivesoftware.smack.XMPPConnection.addPacketListener(XMPPConnection.java:683 )

at org.jivesoftware.sparkimpl.plugin.alerts.BuzzPlugin.initialize(BuzzPlugin.java: 49)

at org.jivesoftware.spark.PluginManager$1.run(PluginManager.java:398)

at java.awt.event.InvocationEvent.dispatch(Unknown Source)

at java.awt.EventQueue.dispatchEvent(Unknown Source)

at java.awt.EventDispatchThread.pumpOneEventForFilters(Unknown Source)

at java.awt.EventDispatchThread.pumpEventsForFilter(Unknown Source)

at java.awt.EventDispatchThread.pumpEventsForHierarchy(Unknown Source)

at java.awt.EventDispatchThread.pumpEvents(Unknown Source)

at java.awt.EventDispatchThread.pumpEvents(Unknown Source)

at java.awt.EventDispatchThread.run(Unknown Source)

20/09/2007 08:48:50 org.jivesoftware.spark.util.log.Log error

SEVERE:

java.lang.IllegalStateException: Not connected to server.

at org.jivesoftware.smack.XMPPConnection.addConnectionListener(XMPPConnection.java :770)

at com.jivesoftware.fastpath.FastpathPlugin.initialize(FastpathPlugin.java:120)

at org.jivesoftware.spark.PluginManager$1.run(PluginManager.java:398)

at java.awt.event.InvocationEvent.dispatch(Unknown Source)

at java.awt.EventQueue.dispatchEvent(Unknown Source)

at java.awt.EventDispatchThread.pumpOneEventForFilters(Unknown Source)

at java.awt.EventDispatchThread.pumpEventsForFilter(Unknown Source)

at java.awt.EventDispatchThread.pumpEventsForHierarchy(Unknown Source)

at java.awt.EventDispatchThread.pumpEvents(Unknown Source)

at java.awt.EventDispatchThread.pumpEvents(Unknown Source)

at java.awt.EventDispatchThread.run(Unknown Source)

20/09/2007 08:48:52 org.jivesoftware.spark.util.log.Log error

SEVERE:

java.lang.IllegalStateException: Not connected to server.

at org.jivesoftware.smack.XMPPConnection.addPacketListener(XMPPConnection.java:683 )

at org.jivesoftware.sparkplugin.JinglePlugin.addPresenceListener(JinglePlugin.java :283)

at org.jivesoftware.sparkplugin.JinglePlugin.initialize(JinglePlugin.java:140)

at org.jivesoftware.spark.PluginManager$1.run(PluginManager.java:398)

at java.awt.event.InvocationEvent.dispatch(Unknown Source)

at java.awt.EventQueue.dispatchEvent(Unknown Source)

at java.awt.EventDispatchThread.pumpOneEventForFilters(Unknown Source)

at java.awt.EventDispatchThread.pumpEventsForFilter(Unknown Source)

at java.awt.EventDispatchThread.pumpEventsForHierarchy(Unknown Source)

at java.awt.EventDispatchThread.pumpEvents(Unknown Source)

at java.awt.EventDispatchThread.pumpEvents(Unknown Source)

at java.awt.EventDispatchThread.run(Unknown Source)

Hi,

the log seems to contain entries from 5 different dates and there is no reason visible why login fails. Are you using compression? If you do you may want to disable it on server side, this should fix the problem.

You may want to delete the log files in %programfiles%\Spark\logs\ and %userprofile%\Spark\logs\ and try to reproduce this issue, so one should find the problem in the log file.

LG