Unable to get a manager connection: ManagerFactory has not been initialized

sjobeck · February 20, 2006, 3:34am

First, awesome software. Thanks so much to everyone, especially Jive, for this.

Second, we love Asterisk, so this is huge for us.

Third, apologies for the lengthy debug post here (didnt look like there was an attachment option for my text capture)

Details: Asterisk 1.2.4. MySql 4.x. CentOS 4.2. I believe I have the manager.conf file configured correctly. When I watch the CLI in Asterisk as I enter various different values in to the fields on the asterisk-im plug-in page, to see if anything is hitting the CLI, I do not see anything. It does not seem to even be hitting Asterisk at all. I disabled the firewall & tried again, same. I tried logging-in to the manager via telnet & succeeded. It is starting, not sure, but starting to look like it may be on the wildfire side (ie: config, security, etc, etc, ?).

Thanks very much for any one who can offer some insight.

Here is the debug:

at org.mortbay.jetty.servlet.WebApplicationHandler$CachedChain.doFilter(WebApplica tionHandler.java:813)

at org.jivesoftware.util.LocaleFilter.doFilter(LocaleFilter.java:43)

at org.mortbay.jetty.servlet.WebApplicationHandler$CachedChain.doFilter(WebApplica tionHandler.java:813)

at org.jivesoftware.util.SetCharacterEncodingFilter.doFilter(SetCharacterEncodingF ilter.java:41)

at org.mortbay.jetty.servlet.WebApplicationHandler$CachedChain.doFilter(WebApplica tionHandler.java:813)

at org.jivesoftware.admin.AuthCheckFilter.doFilter(AuthCheckFilter.java:98)

at org.mortbay.jetty.servlet.WebApplicationHandler$CachedChain.doFilter(WebApplica tionHandler.java:813)

at org.mortbay.jetty.servlet.WebApplicationHandler.dispatch(WebApplicationHandler. java:494)

at org.mortbay.jetty.servlet.ServletHandler.handle(ServletHandler.java:569)

at org.mortbay.http.HttpContext.handle(HttpContext.java:1482)

at org.mortbay.jetty.servlet.WebApplicationContext.handle(WebApplicationContext.ja va:624)

at org.mortbay.http.HttpContext.handle(HttpContext.java:1434)

at org.mortbay.http.HttpServer.service(HttpServer.java:896)

at org.mortbay.http.HttpConnection.service(HttpConnection.java:814)

at org.mortbay.http.HttpConnection.handleNext(HttpConnection.java:981)

at org.mortbay.http.HttpConnection.handle(HttpConnection.java:831)

at org.mortbay.http.SocketListener.handleConnection(SocketListener.java:244)

at org.mortbay.util.ThreadedServer.handle(ThreadedServer.java:366)

at org.mortbay.util.ThreadPool$PoolThread.run(ThreadPool.java:534)

2006.02.19 16:39:21 org.jivesoftware.wildfire.plugin.phone.phone_002dsettings_jsp.jspService(phone 002dsettings_jsp.java:187) unable to get a manager connection : ManagerFactory has not been initialized!

java.lang.IllegalStateException: ManagerFactory has not been initialized!

at org.jivesoftware.phone.asterisk.ManagerConnectionPoolFactory.getManagerConnecti onPool(ManagerConnectionPoolFactory.java:50)

at org.jivesoftware.wildfire.plugin.phone.phone_002dsettings_jsp._jspService(phone _002dsettings_jsp.java:182)

at org.apache.jasper.runtime.HttpJspBase.service(HttpJspBase.java:94)

at javax.servlet.http.HttpServlet.service(HttpServlet.java:688)

at org.jivesoftware.wildfire.container.PluginServlet.handleJSP(PluginServlet.java: 227)

at org.jivesoftware.wildfire.container.PluginServlet.service(PluginServlet.java:91 )

at javax.servlet.http.HttpServlet.service(HttpServlet.java:688)

at org.mortbay.jetty.servlet.ServletHolder.handle(ServletHolder.java:427)

at org.mortbay.jetty.servlet.WebApplicationHandler$CachedChain.doFilter(WebApplica tionHandler.java:822)

at org.jivesoftware.admin.AuthCheckFilter.doFilter(AuthCheckFilter.java:98)

at org.mortbay.jetty.servlet.WebApplicationHandler$CachedChain.doFilter(WebApplica tionHandler.java:813)

at com.opensymphony.module.sitemesh.filter.PageFilter.parsePage(PageFilter.java:11 8)

at com.opensymphony.module.sitemesh.filter.PageFilter.doFilter(PageFilter.java:52)