We have one person in our organization that can not be found in Spark search or through the Openfire admin console.
I can perform searches for anyone else in our organization and successfully resolve them, but not this one person.
We are using this with AD - I can see the user in ADUC, and can search for this person using other LDAP tools - just not with Openfire or Spark.
I have even deleted this person’s domain account and recreated it without any luck. Yes I have forced replication thru the domain as well as waited 24 hours just in case there was a weird replication issue.
Also, this user is unable to log onto the server (from any PC). An error is returned that says Invalid Username or password. The account looks perfectly fine in ADSI edit and I am positive the correct username and password are being used.