UserImportExport 2.2.0 not working

brikettfabrikant · April 18, 2011, 7:46pm

Hi!

I have Openfire 3.6.4 running on Ubuntu 10.04.1 LTS. I want to migrate from embeddedDB to MySQLa nd 3.7 with a fresh install.

In order to do so I would like to export te current users (~100) from the running server. So I installed UserImportExport 2.2.0 (which I thought is appropriate for openfire 3.6.4 - is it?).

Installation was without problem, Plugin is shown in the list of installed plugin, but when I click on User/Groups, then Import&Export, I get an empty page (only siteframe of admin console).

Can anyone help? Thanks!

brikettfabrikant · April 27, 2011, 5:49am

Does anyone have an idea on this issue? Would greatly appreciate any help! Thanx!

brikettfabrikant · April 28, 2011, 12:36pm

Finally we found the cause for this problem: The .jar-file downloaded from here was named **UserImportExport 2.2.0.jar. **The blank space in the file name appeared to be the problem. After renaming it to UserImportExport.jar and uploading it again, everything worked fine.

Hope this helps anyone.