powered by Jive Software

userImportExport plugin

i don’‘t know if anyone have this problem or it’'s just me.

i’'m trying to export the users (4020) with the plugin to a file (or to the screen), and after like 3 seconds i push the button “Export” the browser redirects to this page http://mysserver:2590/plugins/userimportexport/export-user-data.jsp?exportUsers and get this error message in the browser "HTTP 500 - Internal server error

Internet Explorer ". i’'ve tryied in the IE and Firefox on window$…

regards,

Rodrigo.

Hi Rodrigo,

I have never used the plugin to export that many users before. So, I just created 4020 users and tried doing and export both to a file and to the screen using IE and Firefox and I didn’'t run into any problems. Are you seeing any errors in the logs?

Thanks,

Ryan

hi Ryan,

wich log do i see if there is any error messages?

i’‘ve looked and don’'t found anything.

regards,

Rodrigo.

Hi Rodrigo,

The error messages would be in the Admin Console under Server -> Server Manager -> Logs -> Error tab.

Thanks,

Ryan

Ryan,

here is the error:


— Marker inserted by admin at Aug 17, 2005 12:04:46 PM —

2005.08.17 12:04:52 org.jivesoftware.messenger.handler.IQRosterHandler.handleIQ(IQRosterHandler.java :118) Internal server error

java.lang.NullPointerException

at org.jivesoftware.messenger.roster.Roster.deleteRosterItem(Roster.java:332)

at org.jivesoftware.messenger.handler.IQRosterHandler.removeItem(IQRosterHandler.j ava:226)

at org.jivesoftware.messenger.handler.IQRosterHandler.manageRoster(IQRosterHandler .java:188)

at org.jivesoftware.messenger.handler.IQRosterHandler.handleIQ(IQRosterHandler.jav a:103)

at org.jivesoftware.messenger.handler.IQHandler.process(IQHandler.java:48)

at org.jivesoftware.messenger.IQRouter.handle(IQRouter.java:213)

at org.jivesoftware.messenger.IQRouter.route(IQRouter.java:73)

at org.jivesoftware.messenger.PacketRouter.route(PacketRouter.java:65)

at org.jivesoftware.messenger.net.SocketReader.processIQ(SocketReader.java:258)

at org.jivesoftware.messenger.net.ClientSocketReader.processIQ(ClientSocketReader. java:43)

at org.jivesoftware.messenger.net.SocketReader.readStream(SocketReader.java:230)

at org.jivesoftware.messenger.net.SocketReader.run(SocketReader.java:111)

at java.lang.Thread.run(Thread.java:595)

2005.08.17 12:05:13 org.jivesoftware.messenger.container.PluginServlet.service(PluginServlet.java:10 4)

java.lang.IllegalArgumentException: Illegal JID: “;”@im.ceara.gov.br

at org.xmpp.packet.JID.init(JID.java:391)

at org.xmpp.packet.JID.(Roster.java:94)

at org.jivesoftware.messenger.roster.RosterManager.getRoster(RosterManager.java:69 )

at org.jivesoftware.messenger.user.User.getRoster(User.java:243)

at org.jivesoftware.messenger.plugin.ImportExportPlugin.exportUsers(ImportExportPl ugin.java:210)

at org.jivesoftware.messenger.plugin.ImportExportPlugin.exportUsersToFile(ImportEx portPlugin.java:110)

at org.jivesoftware.messenger.plugin.userImportExport.export_002duser_002ddata_jsp ._jspService(export_002duser_002ddata_jsp.java:79)

at org.apache.jasper.runtime.HttpJspBase.service(HttpJspBase.java:94)

at javax.servlet.http.HttpServlet.service(HttpServlet.java:688)

at org.jivesoftware.messenger.container.PluginServlet.handleJSP(PluginServlet.java :231)

at org.jivesoftware.messenger.container.PluginServlet.service(PluginServlet.java:8 5)

at javax.servlet.http.HttpServlet.service(HttpServlet.java:688)

at org.mortbay.jetty.servlet.ServletHolder.handle(ServletHolder.java:427)

at org.mortbay.jetty.servlet.WebApplicationHandler$CachedChain.doFilter(WebApplica tionHandler.java:822)

at org.jivesoftware.admin.AuthCheckFilter.doFilter(AuthCheckFilter.java:98)

at org.mortbay.jetty.servlet.WebApplicationHandler$CachedChain.doFilter(WebApplica tionHandler.java:813)

at org.jivesoftware.util.LocaleFilter.doFilter(LocaleFilter.java:43)

at org.mortbay.jetty.servlet.WebApplicationHandler$CachedChain.doFilter(WebApplica tionHandler.java:813)

at org.jivesoftware.util.SetCharacterEncodingFilter.doFilter(SetCharacterEncodingF ilter.java:41)

at org.mortbay.jetty.servlet.WebApplicationHandler$CachedChain.doFilter(WebApplica tionHandler.java:813)

at org.jivesoftware.admin.AuthCheckFilter.doFilter(AuthCheckFilter.java:98)

at org.mortbay.jetty.servlet.WebApplicationHandler$CachedChain.doFilter(WebApplica tionHandler.java:813)

at org.mortbay.jetty.servlet.WebApplicationHandler.dispatch(WebApplicationHandler. java:494)

at org.mortbay.jetty.servlet.ServletHandler.handle(ServletHandler.java:569)

at org.mortbay.http.HttpContext.handle(HttpContext.java:1482)

at org.mortbay.jetty.servlet.WebApplicationContext.handle(WebApplicationContext.ja va:624)

at org.mortbay.http.HttpContext.handle(HttpContext.java:1434)

at org.mortbay.http.HttpServer.service(HttpServer.java:896)

at org.mortbay.http.HttpConnection.service(HttpConnection.java:814)

at org.mortbay.http.HttpConnection.handleNext(HttpConnection.java:981)

at org.mortbay.http.HttpConnection.handle(HttpConnection.java:831)

at org.mortbay.http.SocketListener.handleConnection(SocketListener.java:244)

at org.mortbay.util.ThreadedServer.handle(ThreadedServer.java:366)

at org.mortbay.util.ThreadPool$PoolThread.run(ThreadPool.java:534)

Caused by: org.jivesoftware.stringprep.StringprepException: Contains prohibited code points.

at org.jivesoftware.stringprep.Stringprep.nodeprep(Stringprep.java:120)

at org.xmpp.packet.JID.init(JID.java:342)

… 35 more

2005.08.17 12:05:14 org.jivesoftware.messenger.handler.IQRosterHandler.handleIQ(IQRosterHandler.java :118) Internal server error

java.lang.NullPointerException

at org.jivesoftware.messenger.roster.Roster.deleteRosterItem(Roster.java:332)

at org.jivesoftware.messenger.handler.IQRosterHandler.removeItem(IQRosterHandler.j ava:226)

at org.jivesoftware.messenger.handler.IQRosterHandler.manageRoster(IQRosterHandler .java:188)

at org.jivesoftware.messenger.handler.IQRosterHandler.handleIQ(IQRosterHandler.jav a:103)

at org.jivesoftware.messenger.handler.IQHandler.process(IQHandler.java:48)

at org.jivesoftware.messenger.IQRouter.handle(IQRouter.java:213)

at org.jivesoftware.messenger.IQRouter.route(IQRouter.java:73)

at org.jivesoftware.messenger.PacketRouter.route(PacketRouter.java:65)

at org.jivesoftware.messenger.net.SocketReader.processIQ(SocketReader.java:258)

at org.jivesoftware.messenger.net.ClientSocketReader.processIQ(ClientSocketReader. java:43)

at org.jivesoftware.messenger.net.SocketReader.readStream(SocketReader.java:230)

at org.jivesoftware.messenger.net.SocketReader.run(SocketReader.java:111)

at java.lang.Thread.run(Thread.java:595)

2005.08.17 12:05:27 org.jivesoftware.messenger.handler.IQRosterHandler.handleIQ(IQRosterHandler.java :118) Internal server error

java.lang.NullPointerException

at org.jivesoftware.messenger.roster.Roster.deleteRosterItem(Roster.java:332)

at org.jivesoftware.messenger.handler.IQRosterHandler.removeItem(IQRosterHandler.j ava:231)

at org.jivesoftware.messenger.handler.IQRosterHandler.manageRoster(IQRosterHandler .java:188)

at org.jivesoftware.messenger.handler.IQRosterHandler.handleIQ(IQRosterHandler.jav a:103)

at org.jivesoftware.messenger.handler.IQHandler.process(IQHandler.java:48)

at org.jivesoftware.messenger.IQRouter.handle(IQRouter.java:213)

at org.jivesoftware.messenger.IQRouter.route(IQRouter.java:73)

at org.jivesoftware.messenger.PacketRouter.route(PacketRouter.java:65)

at org.jivesoftware.messenger.net.SocketReader.processIQ(SocketReader.java:258)

at org.jivesoftware.messenger.net.ClientSocketReader.processIQ(ClientSocketReader. java:43)

at org.jivesoftware.messenger.net.SocketReader.readStream(SocketReader.java:230)

at org.jivesoftware.messenger.net.SocketReader.run(SocketReader.java:111)

at java.lang.Thread.run(Thread.java:595)

2005.08.17 12:05:30 org.jivesoftware.messenger.handler.IQRosterHandler.handleIQ(IQRosterHandler.java :118) Internal server error

java.lang.NullPointerException

at org.jivesoftware.messenger.roster.Roster.deleteRosterItem(Roster.java:332)

at org.jivesoftware.messenger.handler.IQRosterHandler.removeItem(IQRosterHandler.j ava:226)

at org.jivesoftware.messenger.handler.IQRosterHandler.manageRoster(IQRosterHandler .java:188)

at org.jivesoftware.messenger.handler.IQRosterHandler.handleIQ(IQRosterHandler.jav a:103)

at org.jivesoftware.messenger.handler.IQHandler.process(IQHandler.java:48)

at org.jivesoftware.messenger.IQRouter.handle(IQRouter.java:213)

at org.jivesoftware.messenger.IQRouter.route(IQRouter.java:73)

at org.jivesoftware.messenger.PacketRouter.route(PacketRouter.java:65)

at org.jivesoftware.messenger.net.SocketReader.processIQ(SocketReader.java:258)

at org.jivesoftware.messenger.net.ClientSocketReader.processIQ(ClientSocketReader. java:43)

at org.jivesoftware.messenger.net.SocketReader.readStream(SocketReader.java:230)

at org.jivesoftware.messenger.net.SocketReader.run(SocketReader.java:111)

at java.lang.Thread.run(Thread.java:595)

2005.08.17 12:05:33 org.jivesoftware.messenger.handler.IQRosterHandler.handleIQ(IQRosterHandler.java :118) Internal server error

java.lang.NullPointerException

at org.jivesoftware.messenger.roster.Roster.deleteRosterItem(Roster.java:332)

at org.jivesoftware.messenger.handler.IQRosterHandler.removeItem(IQRosterHandler.j ava:226)

at org.jivesoftware.messenger.handler.IQRosterHandler.manageRoster(IQRosterHandler .java:188)

at org.jivesoftware.messenger.handler.IQRosterHandler.handleIQ(IQRosterHandler.jav a:103)

at org.jivesoftware.messenger.handler.IQHandler.process(IQHandler.java:48)

at org.jivesoftware.messenger.IQRouter.handle(IQRouter.java:213)

at org.jivesoftware.messenger.IQRouter.route(IQRouter.java:73)

at org.jivesoftware.messenger.PacketRouter.route(PacketRouter.java:65)

at org.jivesoftware.messenger.net.SocketReader.processIQ(SocketReader.java:258)

at org.jivesoftware.messenger.net.ClientSocketReader.processIQ(ClientSocketReader. java:43)

at org.jivesoftware.messenger.net.SocketReader.readStream(SocketReader.java:230)

at org.jivesoftware.messenger.net.SocketReader.run(SocketReader.java:111)

at java.lang.Thread.run(Thread.java:595)


regards,

Rodrigo.

Hi Rodrigo,

Thanks for error, it really helps.

There are a couple of problems which may or may not be related. It appears that you have a user in your system with the username of “;” (that includes the quotation marks), which is not a valid username. Is this a real user? Can you see the user “;” in the Admin Console under User Summary? If so, can you delete that user?

Thanks,

Ryan

hi Ryan,

no, as far i can see (in the admin console and looking in the mysql table jiveUser) there is no user “;”

where more can it be?

regards,

Rodrigo.

Hi Rodrigo,

Could you look in the jiveRoster table for a username of “;”?

Thanks,

Ryan

Ryan,

there is no record of ; neither in jiveRoster or jiveUser

thanks,

Rodrigo.

there is no record of ; neither in jiveRoster or jiveUser

Hmm… Could you restart Messenger, clear out the error log and then try to do the export again?

Thanks,

Ryan

hi Ryan,

remains the same problem with the “;” after what you ask me to do.


2005.08.18 09:17:54 org.jivesoftware.messenger.container.PluginServlet.service(PluginServlet.java:10 4)

java.lang.IllegalArgumentException: Illegal JID: “;”@im.ceara.gov.br

at org.xmpp.packet.JID.init(JID.java:391)

at org.xmpp.packet.JID.(Roster.java:94)

at org.jivesoftware.messenger.roster.RosterManager.getRoster(RosterManager.java:69 )

at org.jivesoftware.messenger.user.User.getRoster(User.java:243)

at org.jivesoftware.messenger.plugin.ImportExportPlugin.exportUsers(ImportExportPl ugin.java:210)

at org.jivesoftware.messenger.plugin.ImportExportPlugin.exportUsersToFile(ImportEx portPlugin.java:110)

at org.jivesoftware.messenger.plugin.userImportExport.export_002duser_002ddata_jsp ._jspService(export_002duser_002ddata_jsp.java:79)

at org.apache.jasper.runtime.HttpJspBase.service(HttpJspBase.java:94)

at javax.servlet.http.HttpServlet.service(HttpServlet.java:688)

at org.jivesoftware.messenger.container.PluginServlet.handleJSP(PluginServlet.java :231)

at org.jivesoftware.messenger.container.PluginServlet.service(PluginServlet.java:8 5)

at javax.servlet.http.HttpServlet.service(HttpServlet.java:688)

at org.mortbay.jetty.servlet.ServletHolder.handle(ServletHolder.java:427)

at org.mortbay.jetty.servlet.WebApplicationHandler$CachedChain.doFilter(WebApplica tionHandler.java:822)

at org.jivesoftware.admin.AuthCheckFilter.doFilter(AuthCheckFilter.java:98)

at org.mortbay.jetty.servlet.WebApplicationHandler$CachedChain.doFilter(WebApplica tionHandler.java:813)

at org.jivesoftware.util.LocaleFilter.doFilter(LocaleFilter.java:43)

at org.mortbay.jetty.servlet.WebApplicationHandler$CachedChain.doFilter(WebApplica tionHandler.java:813)

at org.jivesoftware.util.SetCharacterEncodingFilter.doFilter(SetCharacterEncodingF ilter.java:41)

at org.mortbay.jetty.servlet.WebApplicationHandler$CachedChain.doFilter(WebApplica tionHandler.java:813)

at org.jivesoftware.admin.AuthCheckFilter.doFilter(AuthCheckFilter.java:98)

at org.mortbay.jetty.servlet.WebApplicationHandler$CachedChain.doFilter(WebApplica tionHandler.java:813)

at org.mortbay.jetty.servlet.WebApplicationHandler.dispatch(WebApplicationHandler. java:494)

at org.mortbay.jetty.servlet.ServletHandler.handle(ServletHandler.java:569)

at org.mortbay.http.HttpContext.handle(HttpContext.java:1482)

at org.mortbay.jetty.servlet.WebApplicationContext.handle(WebApplicationContext.ja va:624)

at org.mortbay.http.HttpContext.handle(HttpContext.java:1434)

at org.mortbay.http.HttpServer.service(HttpServer.java:896)

at org.mortbay.http.HttpConnection.service(HttpConnection.java:814)

at org.mortbay.http.HttpConnection.handleNext(HttpConnection.java:981)

at org.mortbay.http.HttpConnection.handle(HttpConnection.java:831)

at org.mortbay.http.SocketListener.handleConnection(SocketListener.java:244)

at org.mortbay.util.ThreadedServer.handle(ThreadedServer.java:366)

at org.mortbay.util.ThreadPool$PoolThread.run(ThreadPool.java:534)

Caused by: org.jivesoftware.stringprep.StringprepException: Contains prohibited code points.

at org.jivesoftware.stringprep.Stringprep.nodeprep(Stringprep.java:120)

at org.xmpp.packet.JID.init(JID.java:342)

… 35 more


thanks,

Rodrigo.

Hi Rodrigo,

Thanks for trying. There’'s a bad piece data somewhere, we just need to find it. When you were looking in the jiveRoster table for the “;” did you just look in the username field or in the jid field as well?

Thanks,

Ryan

hi Ryan,

i found some “;@server” in the jid field.

now the error is this:


2005.08.18 15:12:02 org.jivesoftware.messenger.IQRouter.handle(IQRouter.java:271) Could not route packet

java.lang.IllegalArgumentException: Adding text to an XML document must not be null

at org.dom4j.DocumentFactory.createText(DocumentFactory.java:174)

at org.dom4j.tree.AbstractElement.addText(AbstractElement.java:899)

at org.jivesoftware.messenger.plugin.SearchPlugin.replyNonDataFormResult(SearchPlu gin.java:430)

at org.jivesoftware.messenger.plugin.SearchPlugin.processSetPacket(SearchPlugin.ja va:305)

at org.jivesoftware.messenger.plugin.SearchPlugin.handleIQ(SearchPlugin.java:242)

at org.jivesoftware.messenger.plugin.SearchPlugin.processPacket(SearchPlugin.java: 191)

at org.jivesoftware.messenger.component.InternalComponentManager$RoutableComponent .process(InternalComponentManager.java:342)

at org.jivesoftware.messenger.IQRouter.handle(IQRouter.java:151)

at org.jivesoftware.messenger.IQRouter.route(IQRouter.java:73)

at org.jivesoftware.messenger.PacketRouter.route(PacketRouter.java:65)

at org.jivesoftware.messenger.net.SocketReader.processIQ(SocketReader.java:258)

at org.jivesoftware.messenger.net.ClientSocketReader.processIQ(ClientSocketReader. java:43)

at org.jivesoftware.messenger.net.SocketReader.readStream(SocketReader.java:230)

at org.jivesoftware.messenger.net.SocketReader.run(SocketReader.java:111)

at java.lang.Thread.run(Thread.java:595)

2005.08.18 15:12:48 org.jivesoftware.messenger.IQRouter.handle(IQRouter.java:271) Could not route packet

java.lang.IllegalArgumentException: Adding text to an XML document must not be null

at org.dom4j.DocumentFactory.createText(DocumentFactory.java:174)

at org.dom4j.tree.AbstractElement.addText(AbstractElement.java:899)

at org.jivesoftware.messenger.plugin.SearchPlugin.replyNonDataFormResult(SearchPlu gin.java:430)

at org.jivesoftware.messenger.plugin.SearchPlugin.processSetPacket(SearchPlugin.ja va:305)

at org.jivesoftware.messenger.plugin.SearchPlugin.handleIQ(SearchPlugin.java:242)

at org.jivesoftware.messenger.plugin.SearchPlugin.processPacket(SearchPlugin.java: 191)

at org.jivesoftware.messenger.component.InternalComponentManager$RoutableComponent .process(InternalComponentManager.java:342)

at org.jivesoftware.messenger.IQRouter.handle(IQRouter.java:151)

at org.jivesoftware.messenger.IQRouter.route(IQRouter.java:73)

at org.jivesoftware.messenger.PacketRouter.route(PacketRouter.java:65)

at org.jivesoftware.messenger.net.SocketReader.processIQ(SocketReader.java:258)

at org.jivesoftware.messenger.net.ClientSocketReader.processIQ(ClientSocketReader. java:43)

at org.jivesoftware.messenger.net.SocketReader.readStream(SocketReader.java:230)

at org.jivesoftware.messenger.net.SocketReader.run(SocketReader.java:111)

at java.lang.Thread.run(Thread.java:595)

2005.08.18 15:13:34 org.jivesoftware.messenger.container.PluginServlet.service(PluginServlet.java:10 4)

javax.servlet.ServletException: Java heap space

at org.apache.jasper.runtime.PageContextImpl.doHandlePageException(PageContextImpl .java:825)

at org.apache.jasper.runtime.PageContextImpl.handlePageException(PageContextImpl.j ava:758)

at org.jivesoftware.messenger.plugin.userImportExport.export_002duser_002ddata_jsp ._jspService(export_002duser_002ddata_jsp.java:153)

at org.apache.jasper.runtime.HttpJspBase.service(HttpJspBase.java:94)

at javax.servlet.http.HttpServlet.service(HttpServlet.java:688)

at org.jivesoftware.messenger.container.PluginServlet.handleJSP(PluginServlet.java :231)

at org.jivesoftware.messenger.container.PluginServlet.service(PluginServlet.java:8 5)

at javax.servlet.http.HttpServlet.service(HttpServlet.java:688)

at org.mortbay.jetty.servlet.ServletHolder.handle(ServletHolder.java:427)

at org.mortbay.jetty.servlet.WebApplicationHandler$CachedChain.doFilter(WebApplica tionHandler.java:822)

at org.jivesoftware.admin.AuthCheckFilter.doFilter(AuthCheckFilter.java:98)

at org.mortbay.jetty.servlet.WebApplicationHandler$CachedChain.doFilter(WebApplica tionHandler.java:813)

at org.jivesoftware.util.LocaleFilter.doFilter(LocaleFilter.java:43)

at org.mortbay.jetty.servlet.WebApplicationHandler$CachedChain.doFilter(WebApplica tionHandler.java:813)

at org.jivesoftware.util.SetCharacterEncodingFilter.doFilter(SetCharacterEncodingF ilter.java:41)

at org.mortbay.jetty.servlet.WebApplicationHandler$CachedChain.doFilter(WebApplica tionHandler.java:813)

at org.jivesoftware.admin.AuthCheckFilter.doFilter(AuthCheckFilter.java:98)

at org.mortbay.jetty.servlet.WebApplicationHandler$CachedChain.doFilter(WebApplica tionHandler.java:813)

at org.mortbay.jetty.servlet.WebApplicationHandler.dispatch(WebApplicationHandler. java:494)

at org.mortbay.jetty.servlet.ServletHandler.handle(ServletHandler.java:569)

at org.mortbay.http.HttpContext.handle(HttpContext.java:1482)

at org.mortbay.jetty.servlet.WebApplicationContext.handle(WebApplicationContext.ja va:624)

at org.mortbay.http.HttpContext.handle(HttpContext.java:1434)

at org.mortbay.http.HttpServer.service(HttpServer.java:896)

at org.mortbay.http.HttpConnection.service(HttpConnection.java:814)

at org.mortbay.http.HttpConnection.handleNext(HttpConnection.java:981)

at org.mortbay.http.HttpConnection.handle(HttpConnection.java:831)

at org.mortbay.http.SocketListener.handleConnection(SocketListener.java:244)

at org.mortbay.util.ThreadedServer.handle(ThreadedServer.java:366)

at org.mortbay.util.ThreadPool$PoolThread.run(ThreadPool.java:534)


“java.lang.IllegalArgumentException: Adding text to an XML document must not be null”

select * from jiveRoster where jid = NULL;

select * from jiveRoster where username = NULL;

select * from jiveUser where username = NULL;

there is no record of these query above.

where do i found this error?

thanks,

Rodrigo.

Hi Rodrigo,

i found some “;@server” in the jid field.

Did you do anything with the record that contained that piece of data?

Thanks,

Ryan

hi Ryan,

yeah, i delete them, but now there is this new error on the plugin.

what should i do now?

thanks,

Rodrigo.

Hi Rodrigo,

If you deleted the record directly from the database it can take up to six hours before Messenger is aware of the change and that might be part of the new problem; this is the same problem people run into when doing direct inserts, updates and deletions to the database while Messenger is running. So, to get make Messenger aware of the database change you can restart Messenger or wait a few hours until a synchronization occurs.

Hope that helps,

Ryan

hi Ryan,

ok, i’'ll try these tomorrow morning

regards,

Rodrigo.

ok, i’'ll try these tomorrow morning

Sounds good, hopefully things will clear up. I’‘m going to be out of town for a few days and I’‘m not sure how many opportunities I’‘ll have to check in, but I’'m sure somebody else will be able to jump in to help if need be.

Thanks,

Ryan

as i said it before, this forum is good because there are people willing to help others, not just learn for yourself.

thanks one more time.

Rodrigo.

null

hi Ryan,

now everything looks fine when i export the users to an file

but when i try to export to screen, it redirects to this page error http://172.26.2.41:2590/plugins/userimportexport/export-user-data.jsp?exportUser s and don’'t show the info on the screen.

but the important is that i’'m exporting the users to the file.

just another thing, there is any diference between i backup the database (mysql) to an .sql file to future import or to backup using the importexport plugin?

the only thing that the plugin don’'t get is the info about the server, right? backup the database is more complete then just the users?

regards,

Rodrigo.