userImportExport plugin

Rodrigo_Monteiro · August 17, 2005, 12:42pm

i don’‘t know if anyone have this problem or it’'s just me.

i’'m trying to export the users (4020) with the plugin to a file (or to the screen), and after like 3 seconds i push the button “Export” the browser redirects to this page http://mysserver:2590/plugins/userimportexport/export-user-data.jsp?exportUsers and get this error message in the browser "HTTP 500 - Internal server error

Internet Explorer ". i’'ve tryied in the IE and Firefox on window$…

regards,

Rodrigo.

Ryan_Graham · August 17, 2005, 1:48pm

Hi Rodrigo,

I have never used the plugin to export that many users before. So, I just created 4020 users and tried doing and export both to a file and to the screen using IE and Firefox and I didn’'t run into any problems. Are you seeing any errors in the logs?

Thanks,

Ryan

Rodrigo_Monteiro · August 17, 2005, 2:15pm

hi Ryan,

wich log do i see if there is any error messages?

i’‘ve looked and don’'t found anything.

regards,

Rodrigo.

Ryan_Graham · August 17, 2005, 2:27pm

Hi Rodrigo,

The error messages would be in the Admin Console under Server -> Server Manager -> Logs -> Error tab.

Thanks,

Ryan

Rodrigo_Monteiro · August 17, 2005, 2:56pm

Ryan,

here is the error:

— Marker inserted by admin at Aug 17, 2005 12:04:46 PM —

2005.08.17 12:04:52 org.jivesoftware.messenger.handler.IQRosterHandler.handleIQ(IQRosterHandler.java :118) Internal server error

java.lang.NullPointerException

at org.jivesoftware.messenger.roster.Roster.deleteRosterItem(Roster.java:332)

at org.jivesoftware.messenger.handler.IQRosterHandler.removeItem(IQRosterHandler.j ava:226)

at org.jivesoftware.messenger.handler.IQRosterHandler.manageRoster(IQRosterHandler .java:188)

at org.jivesoftware.messenger.handler.IQRosterHandler.handleIQ(IQRosterHandler.jav a:103)

at org.jivesoftware.messenger.handler.IQHandler.process(IQHandler.java:48)

at org.jivesoftware.messenger.IQRouter.handle(IQRouter.java:213)

at org.jivesoftware.messenger.IQRouter.route(IQRouter.java:73)

at org.jivesoftware.messenger.PacketRouter.route(PacketRouter.java:65)

at org.jivesoftware.messenger.net.SocketReader.processIQ(SocketReader.java:258)

at org.jivesoftware.messenger.net.ClientSocketReader.processIQ(ClientSocketReader. java:43)

at org.jivesoftware.messenger.net.SocketReader.readStream(SocketReader.java:230)

at org.jivesoftware.messenger.net.SocketReader.run(SocketReader.java:111)

at java.lang.Thread.run(Thread.java:595)

2005.08.17 12:05:13 org.jivesoftware.messenger.container.PluginServlet.service(PluginServlet.java:10 4)

java.lang.IllegalArgumentException: Illegal JID: “;”@im.ceara.gov.br

at org.xmpp.packet.JID.init(JID.java:391)

at org.xmpp.packet.JID.(Roster.java:94)

at org.jivesoftware.messenger.roster.RosterManager.getRoster(RosterManager.java:69 )

at org.jivesoftware.messenger.user.User.getRoster(User.java:243)

at org.jivesoftware.messenger.plugin.ImportExportPlugin.exportUsers(ImportExportPl ugin.java:210)

at org.jivesoftware.messenger.plugin.ImportExportPlugin.exportUsersToFile(ImportEx portPlugin.java:110)

at org.jivesoftware.messenger.plugin.userImportExport.export_002duser_002ddata_jsp ._jspService(export_002duser_002ddata_jsp.java:79)

at org.apache.jasper.runtime.HttpJspBase.service(HttpJspBase.java:94)

at javax.servlet.http.HttpServlet.service(HttpServlet.java:688)

at org.jivesoftware.messenger.container.PluginServlet.handleJSP(PluginServlet.java :231)

at org.jivesoftware.messenger.container.PluginServlet.service(PluginServlet.java:8 5)

at javax.servlet.http.HttpServlet.service(HttpServlet.java:688)

at org.mortbay.jetty.servlet.ServletHolder.handle(ServletHolder.java:427)

at org.mortbay.jetty.servlet.WebApplicationHandler$CachedChain.doFilter(WebApplica tionHandler.java:822)

at org.jivesoftware.admin.AuthCheckFilter.doFilter(AuthCheckFilter.java:98)

at org.mortbay.jetty.servlet.WebApplicationHandler$CachedChain.doFilter(WebApplica tionHandler.java:813)

at org.jivesoftware.util.LocaleFilter.doFilter(LocaleFilter.java:43)

at org.mortbay.jetty.servlet.WebApplicationHandler$CachedChain.doFilter(WebApplica tionHandler.java:813)

at org.jivesoftware.util.SetCharacterEncodingFilter.doFilter(SetCharacterEncodingF ilter.java:41)

at org.mortbay.jetty.servlet.WebApplicationHandler$CachedChain.doFilter(WebApplica tionHandler.java:813)

at org.jivesoftware.admin.AuthCheckFilter.doFilter(AuthCheckFilter.java:98)

at org.mortbay.jetty.servlet.WebApplicationHandler$CachedChain.doFilter(WebApplica tionHandler.java:813)

at org.mortbay.jetty.servlet.WebApplicationHandler.dispatch(WebApplicationHandler. java:494)

at org.mortbay.jetty.servlet.ServletHandler.handle(ServletHandler.java:569)

at org.mortbay.http.HttpContext.handle(HttpContext.java:1482)

at org.mortbay.jetty.servlet.WebApplicationContext.handle(WebApplicationContext.ja va:624)

at org.mortbay.http.HttpContext.handle(HttpContext.java:1434)

at org.mortbay.http.HttpServer.service(HttpServer.java:896)

at org.mortbay.http.HttpConnection.service(HttpConnection.java:814)

at org.mortbay.http.HttpConnection.handleNext(HttpConnection.java:981)

at org.mortbay.http.HttpConnection.handle(HttpConnection.java:831)

at org.mortbay.http.SocketListener.handleConnection(SocketListener.java:244)

at org.mortbay.util.ThreadedServer.handle(ThreadedServer.java:366)

at org.mortbay.util.ThreadPool$PoolThread.run(ThreadPool.java:534)

Caused by: org.jivesoftware.stringprep.StringprepException: Contains prohibited code points.

at org.jivesoftware.stringprep.Stringprep.nodeprep(Stringprep.java:120)

at org.xmpp.packet.JID.init(JID.java:342)

… 35 more

2005.08.17 12:05:14 org.jivesoftware.messenger.handler.IQRosterHandler.handleIQ(IQRosterHandler.java :118) Internal server error