After help from you guys, I now have a live help running on my website and through a jive server. Which all works brilliantly.
The problem I have found since I made it public is that some people trying to access it from certain places (mainly big companies) and finding that they cannot access the chat as the port has been blocked by their IT guys.
I am running the server with client port 5222. Is there any way I can get around the firewall at there end, i.e using a port that is open such as 80 or 25??
After all this work it would be very unfortunate if I was unable to use it.
Any help on this matter would help greatly.