powered by Jive Software

Users disappeared after upgrading

I just performed an upgrade from Wildfire to Openfire and all my users are gone! Was there some step for importing the users that I missed? I have upgraded wildfire many times prior with no issues.

Thanks

Ken

Are there entries in your jiveUser table?

Hey Ken,

Were you using the embedded DB? Have you followed the upgrade steps as described in the upgrade guide? You may have skipped the step that says: “If using embedded database then rename embedded-db\wildfire* files to embedded-db\openfire*”

Regards,

– Gato