Users login and have no contacts in their buddy list

Aaron_Reymann · January 12, 2006, 10:29pm

One or two of my users log in and have nobody in their contact list. This problem occured when they upgraded from 1.0.2 to 1.0.3. I had my users log out and back in several times but ultimately I had to delete the user, add them back in, and add them to their appropriate group before the contacts in their list showed back up.

Any ideas?

Thanks!

–Aaron

Derek_DeMoro · January 12, 2006, 11:19pm

Hi Areys1,

Can you paste your server error logs here. I’'m wondering if there is an issue with your server install.

-Derek

Aaron_Reymann · January 12, 2006, 11:42pm

2006.01.12 07:39:49 org.jivesoftware.wildfire.auth.DefaultAuthProvider.authenticate(DefaultAuthProvi der.java:59) Exception in DbAuthProvider

java.sql.SQLException: No operations allowed after connection closed.Connection was implicitly closed due to underlying exception/error:

BEGIN NESTED EXCEPTION **

com.mysql.jdbc.CommunicationsException

MESSAGE: Communications link failure due to underlying exception:

BEGIN NESTED EXCEPTION **

java.net.SocketException

MESSAGE: Broken pipe

STACKTRACE:

java.net.SocketException: Broken pipe

at java.net.SocketOutputStream.socketWrite0(Native Method)

at java.net.SocketOutputStream.socketWrite(Unknown Source)

at java.net.SocketOutputStream.write(Unknown Source)

at java.io.BufferedOutputStream.flushBuffer(Unknown Source)

at java.io.BufferedOutputStream.flush(Unknown Source)

at com.mysql.jdbc.MysqlIO.send(MysqlIO.java:2692)

at com.mysql.jdbc.MysqlIO.send(MysqlIO.java:2621)

at com.mysql.jdbc.MysqlIO.sendCommand(MysqlIO.java:1552)

at com.mysql.jdbc.MysqlIO.sqlQueryDirect(MysqlIO.java:1666)

at com.mysql.jdbc.Connection.execSQL(Connection.java:2994)

at com.mysql.jdbc.PreparedStatement.executeInternal(PreparedStatement.java:936)

at com.mysql.jdbc.PreparedStatement.executeQuery(PreparedStatement.java:1030)

at org.jivesoftware.wildfire.auth.DefaultAuthProvider.authenticate(DefaultAuthProv ider.java:50)

at org.jivesoftware.wildfire.auth.AuthFactory.authenticate(AuthFactory.java:114)

at org.jivesoftware.wildfire.admin.login_jsp._jspService(login_jsp.java:134)

at org.apache.jasper.runtime.HttpJspBase.service(HttpJspBase.java:94)

at javax.servlet.http.HttpServlet.service(HttpServlet.java:688)

at org.mortbay.jetty.servlet.ServletHolder.handle(ServletHolder.java:427)

at org.mortbay.jetty.servlet.WebApplicationHandler$CachedChain.doFilter(WebApplica tionHandler.java:822)

at com.opensymphony.module.sitemesh.filter.PageFilter.doFilter(PageFilter.java:39)

at org.mortbay.jetty.servlet.WebApplicationHandler$CachedChain.doFilter(WebApplica tionHandler.java:813)

at org.jivesoftware.util.LocaleFilter.doFilter(LocaleFilter.java:43)

at org.mortbay.jetty.servlet.WebApplicationHandler$CachedChain.doFilter(WebApplica tionHandler.java:813)

at org.jivesoftware.util.SetCharacterEncodingFilter.doFilter(SetCharacterEncodingF ilter.java:41)

at org.mortbay.jetty.servlet.WebApplicationHandler$CachedChain.doFilter(WebApplica tionHandler.java:813)

at org.jivesoftware.admin.AuthCheckFilter.doFilter(AuthCheckFilter.java:98)

at org.mortbay.jetty.servlet.WebApplicationHandler$CachedChain.doFilter(WebApplica tionHandler.java:813)

at org.mortbay.jetty.servlet.WebApplicationHandler.dispatch(WebApplicationHandler. java:494)

at org.mortbay.jetty.servlet.ServletHandler.handle(ServletHandler.java:569)

at org.mortbay.http.HttpContext.handle(HttpContext.java:1482)

at org.mortbay.jetty.servlet.WebApplicationContext.handle(WebApplicationContext.ja va:624)

at org.mortbay.http.HttpContext.handle(HttpContext.java:1434)

at org.mortbay.http.HttpServer.service(HttpServer.java:896)

at org.mortbay.http.HttpConnection.service(HttpConnection.java:814)

at org.mortbay.http.HttpConnection.handleNext(HttpConnection.java:981)

at org.mortbay.http.HttpConnection.handle(HttpConnection.java:831)

at org.mortbay.http.SocketListener.handleConnection(SocketListener.java:244)

at org.mortbay.util.ThreadedServer.handle(ThreadedServer.java:366)

at org.mortbay.util.ThreadPool$PoolThread.run(ThreadPool.java:534)

END NESTED EXCEPTION **

Last packet sent to the server was 1 ms ago.

STACKTRACE:

com.mysql.jdbc.CommunicationsException: Communications link failure due to underlying exception:

BEGIN NESTED EXCEPTION **