VoIP problems

Openfire Openfire Support
1

Hi.

I use Openfire 3.4.2 on the server and Spark 2.5.8 on booth clients.

So sometimes talking works and manytimes it dosent work.

server informations:

windows server 2003 standard edition + microsoft windows firewall sp2 (locked active!)

excelent bandwith 1gbit/s an ping

error notice arrived:

  • Voice chat ended; No Media Received. This may be caused by firewall configuration problems

  • Session closed due to Closed Remotely.

How mus i configurate my server firewall? Actualy openfire is unlock by executable programms (exe) not via ports.

2

Hello,

Can you try disabling the windows firewall in both machines and try again?

Can you do the same test for your server firewall?

Best Regards,

Thiago

3

Hi.

unfortunately it is impossible to disable server firewall. disable clients firewall result: no changeins.

I can only config. server firewall via executable programm and single port operations.

4

Hi,

I’ve had the same problem. I’m testing on two clients and one server, all running Windows XP SP2. At first I couldn’t even get the phone icon for voice chat to work, but letting port 5222 through the firewall on one client seemed to fix this. I then tried a voice call but I received the message listed in the original post. I disabled the firewall on the clients, but this didn’t work. I then disabled the firewall on the server and still no luck. I’d be grateful for any assistance you can offer.

Message was edited by: dnetIRL

Sorry, I meant to say that I allowed port 5222 on the server. ;o)