I have setup wildfire to use my domain name for our clients. For instance, a jid would be email@example.com — This is not our server name though. Our server name is jabber.example.com - So when the webchat piece tries to connect to the server it is using the domain name instead of the server name.
Here is the error:
Chat Demo Mode
To test a workgroup request, click on the following icon(s):
Unable to connect to server using the following settings:
Please change your server settings in the setup tool.
How do I change it so it uses the appropriate server ip/name/ whatever? I am afraid to change the server name property in the wildfire admin because it may change all the jid’'s or screw up the database. Please advise.