What is this and what happened?

I ran version 3.8.2 server since around when it was released and until the last month when I upgraded to 4.0.2 using JRE 1.8.111.

Initially everything with the new version seemed to be fine until today when we had to reboot the server.

After the reboot the users could not connect to the server and I could no longer log into the admin UI. It was throwing this error:

HTTP ERROR 500

Problem accessing /setup/index.jsp. Reason:

Server Error

Caused by:

java.lang.AbstractMethodError: javax.servlet.jsp.JspFactory.getJspApplicationContext(Ljavax/servlet/ServletCon text;)Ljavax/servlet/jsp/JspApplicationContext;

at org.jivesoftware.openfire.admin.setup.index_jsp._jspInit(index_jsp.java:61)

at org.apache.jasper.runtime.HttpJspBase.init(HttpJspBase.java:79)

at org.eclipse.jetty.servlet.ServletHolder.initServlet(ServletHolder.java:616)

at org.eclipse.jetty.servlet.ServletHolder.getServlet(ServletHolder.java:472)

at org.eclipse.jetty.servlet.ServletHolder.ensureInstance(ServletHolder.java:767)

at org.eclipse.jetty.servlet.ServletHolder.prepare(ServletHolder.java:752)

at org.eclipse.jetty.servlet.ServletHandler.doHandle(ServletHandler.java:582)

at org.eclipse.jetty.server.handler.ScopedHandler.handle(ScopedHandler.java:143)

at org.eclipse.jetty.security.SecurityHandler.handle(SecurityHandler.java:577)

at org.eclipse.jetty.server.session.SessionHandler.doHandle(SessionHandler.java:22 3)

at org.eclipse.jetty.server.handler.ContextHandler.doHandle(ContextHandler.java:11 27)

at org.eclipse.jetty.servlet.ServletHandler.doScope(ServletHandler.java:515)

at org.eclipse.jetty.server.session.SessionHandler.doScope(SessionHandler.java:185 )

at org.eclipse.jetty.server.handler.ContextHandler.doScope(ContextHandler.java:106 1)

at org.eclipse.jetty.server.handler.ScopedHandler.handle(ScopedHandler.java:141)

at org.eclipse.jetty.server.handler.ContextHandlerCollection.handle(ContextHandler Collection.java:215)

at org.eclipse.jetty.server.handler.HandlerCollection.handle(HandlerCollection.jav a:110)

at org.eclipse.jetty.server.handler.HandlerWrapper.handle(HandlerWrapper.java:97)

at org.eclipse.jetty.server.Server.handle(Server.java:499)

at org.eclipse.jetty.server.HttpChannel.handle(HttpChannel.java:311)

at org.eclipse.jetty.server.HttpConnection.onFillable(HttpConnection.java:257)

at org.eclipse.jetty.io.AbstractConnection$2.run(AbstractConnection.java:544)

at org.eclipse.jetty.util.thread.QueuedThreadPool.runJob(QueuedThreadPool.java:635 )

at org.eclipse.jetty.util.thread.QueuedThreadPool$3.run(QueuedThreadPool.java:555)

at java.lang.Thread.run(Unknown Source)

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I then uninstalled the server and Java and reinstalled everything. The server would then throw this error:

HTTP ERROR 500

Problem accessing /setup/index.jsp. Reason:

Server Error

Caused by:

javax.servlet.ServletException: java.lang.NoSuchMethodError: org.apache.jasper.runtime.PageContextImpl.proprietaryEvaluate(Ljava/lang/String ;Ljava/lang/Class;Ljavax/servlet/jsp/PageContext;Lorg/apache/jasper/runtime/Prot ectedFunctionMapper;)Ljava/lang/Object;

at org.apache.jasper.runtime.PageContextImpl.doHandlePageException(PageContextImpl .java:858)

at org.apache.jasper.runtime.PageContextImpl.handlePageException(PageContextImpl.j ava:791)

at org.jivesoftware.openfire.admin.setup.index_jsp._jspService(index_jsp.java:348)

at org.apache.jasper.runtime.HttpJspBase.service(HttpJspBase.java:97)

at javax.servlet.http.HttpServlet.service(HttpServlet.java:790)

at org.eclipse.jetty.servlet.ServletHolder.handle(ServletHolder.java:812)

at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.ja va:1669)

at com.opensymphony.module.sitemesh.filter.PageFilter.parsePage(PageFilter.java:11 8)

at com.opensymphony.module.sitemesh.filter.PageFilter.doFilter(PageFilter.java:52)

at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.ja va:1652)

at org.jivesoftware.util.LocaleFilter.doFilter(LocaleFilter.java:76)

at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.ja va:1652)

at org.jivesoftware.util.SetCharacterEncodingFilter.doFilter(SetCharacterEncodingF ilter.java:53)

at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.ja va:1652)

at org.jivesoftware.admin.PluginFilter.doFilter(PluginFilter.java:80)

at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.ja va:1652)

at org.jivesoftware.admin.AuthCheckFilter.doFilter(AuthCheckFilter.java:162)

at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.ja va:1652)

at org.eclipse.jetty.servlet.ServletHandler.doHandle(ServletHandler.java:585)

at org.eclipse.jetty.server.handler.ScopedHandler.handle(ScopedHandler.java:143)

at org.eclipse.jetty.security.SecurityHandler.handle(SecurityHandler.java:577)

at org.eclipse.jetty.server.session.SessionHandler.doHandle(SessionHandler.java:22 3)

at org.eclipse.jetty.server.handler.ContextHandler.doHandle(ContextHandler.java:11 27)

at org.eclipse.jetty.servlet.ServletHandler.doScope(ServletHandler.java:515)

at org.eclipse.jetty.server.session.SessionHandler.doScope(SessionHandler.java:185 )

at org.eclipse.jetty.server.handler.ContextHandler.doScope(ContextHandler.java:106 1)

at org.eclipse.jetty.server.handler.ScopedHandler.handle(ScopedHandler.java:141)

at org.eclipse.jetty.server.handler.ContextHandlerCollection.handle(ContextHandler Collection.java:215)

at org.eclipse.jetty.server.handler.HandlerCollection.handle(HandlerCollection.jav a:110)

at org.eclipse.jetty.server.handler.HandlerWrapper.handle(HandlerWrapper.java:97)

at org.eclipse.jetty.server.Server.handle(Server.java:499)

at org.eclipse.jetty.server.HttpChannel.handle(HttpChannel.java:311)

at org.eclipse.jetty.server.HttpConnection.onFillable(HttpConnection.java:257)

at org.eclipse.jetty.io.AbstractConnection$2.run(AbstractConnection.java:544)

at org.eclipse.jetty.util.thread.QueuedThreadPool.runJob(QueuedThreadPool.java:635 )

at org.eclipse.jetty.util.thread.QueuedThreadPool$3.run(QueuedThreadPool.java:555)

at java.lang.Thread.run(Unknown Source)

Caused by: java.lang.NoSuchMethodError: org.apache.jasper.runtime.PageContextImpl.proprietaryEvaluate(Ljava/lang/String ;Ljava/lang/Class;Ljavax/servlet/jsp/PageContext;Lorg/apache/jasper/runtime/Prot ectedFunctionMapper;)Ljava/lang/Object;

at org.jivesoftware.openfire.admin.setup.index_jsp._jspx_meth_fmt_005fparam_005f1( index_jsp.java:880)

at org.jivesoftware.openfire.admin.setup.index_jsp._jspx_meth_fmt_005fmessage_005f 23(index_jsp.java:850)

at org.jivesoftware.openfire.admin.setup.index_jsp._jspService(index_jsp.java:298)

… 34 more

Caused by:

java.lang.NoSuchMethodError: org.apache.jasper.runtime.PageContextImpl.proprietaryEvaluate(Ljava/lang/String ;Ljava/lang/Class;Ljavax/servlet/jsp/PageContext;Lorg/apache/jasper/runtime/Prot ectedFunctionMapper;)Ljava/lang/Object;

at org.jivesoftware.openfire.admin.setup.index_jsp._jspx_meth_fmt_005fparam_005f1( index_jsp.java:880)

at org.jivesoftware.openfire.admin.setup.index_jsp._jspx_meth_fmt_005fmessage_005f 23(index_jsp.java:850)

at org.jivesoftware.openfire.admin.setup.index_jsp._jspService(index_jsp.java:298)

at org.apache.jasper.runtime.HttpJspBase.service(HttpJspBase.java:97)

at javax.servlet.http.HttpServlet.service(HttpServlet.java:790)

at org.eclipse.jetty.servlet.ServletHolder.handle(ServletHolder.java:812)

at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.ja va:1669)

at com.opensymphony.module.sitemesh.filter.PageFilter.parsePage(PageFilter.java:11 8)

at com.opensymphony.module.sitemesh.filter.PageFilter.doFilter(PageFilter.java:52)

at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.ja va:1652)

at org.jivesoftware.util.LocaleFilter.doFilter(LocaleFilter.java:76)

at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.ja va:1652)

at org.jivesoftware.util.SetCharacterEncodingFilter.doFilter(SetCharacterEncodingF ilter.java:53)

at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.ja va:1652)

at org.jivesoftware.admin.PluginFilter.doFilter(PluginFilter.java:80)

at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.ja va:1652)

at org.jivesoftware.admin.AuthCheckFilter.doFilter(AuthCheckFilter.java:162)

at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.ja va:1652)

at org.eclipse.jetty.servlet.ServletHandler.doHandle(ServletHandler.java:585)

at org.eclipse.jetty.server.handler.ScopedHandler.handle(ScopedHandler.java:143)

at org.eclipse.jetty.security.SecurityHandler.handle(SecurityHandler.java:577)

at org.eclipse.jetty.server.session.SessionHandler.doHandle(SessionHandler.java:22 3)

at org.eclipse.jetty.server.handler.ContextHandler.doHandle(ContextHandler.java:11 27)

at org.eclipse.jetty.servlet.ServletHandler.doScope(ServletHandler.java:515)

at org.eclipse.jetty.server.session.SessionHandler.doScope(SessionHandler.java:185 )

at org.eclipse.jetty.server.handler.ContextHandler.doScope(ContextHandler.java:106 1)

at org.eclipse.jetty.server.handler.ScopedHandler.handle(ScopedHandler.java:141)

at org.eclipse.jetty.server.handler.ContextHandlerCollection.handle(ContextHandler Collection.java:215)

at org.eclipse.jetty.server.handler.HandlerCollection.handle(HandlerCollection.jav a:110)

at org.eclipse.jetty.server.handler.HandlerWrapper.handle(HandlerWrapper.java:97)

at org.eclipse.jetty.server.Server.handle(Server.java:499)

at org.eclipse.jetty.server.HttpChannel.handle(HttpChannel.java:311)

at org.eclipse.jetty.server.HttpConnection.onFillable(HttpConnection.java:257)

at org.eclipse.jetty.io.AbstractConnection$2.run(AbstractConnection.java:544)

at org.eclipse.jetty.util.thread.QueuedThreadPool.runJob(QueuedThreadPool.java:635 )

at org.eclipse.jetty.util.thread.QueuedThreadPool$3.run(QueuedThreadPool.java:555)

at java.lang.Thread.run(Unknown Source)

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usually, these types of errors come from having an unclean install of Openfire… some components / libraries / plugins left over from previous installs. Make sure that the lib/ folder shows files approximately from the same install date

When I reinstalled, I blew away the whole folder. Still no go.

Blew away the whole openfire folder again and reverted to the old version. It works almost 90% but the available plugins screen throws an error:

Exception:

java.lang.NullPointerException

at java.lang.String.compareTo(Unknown Source)

at org.jivesoftware.openfire.update.UpdateManager.getNotInstalledPlugins(UpdateMan ager.java:340)

at org.jivesoftware.openfire.admin.available_002dplugins_jsp._jspService(available _002dplugins_jsp.java:85)

at org.apache.jasper.runtime.HttpJspBase.service(HttpJspBase.java:97)

at javax.servlet.http.HttpServlet.service(HttpServlet.java:820)

at org.eclipse.jetty.servlet.ServletHolder.handle(ServletHolder.java:547)

at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.ja va:1359)

at com.opensymphony.module.sitemesh.filter.PageFilter.parsePage(PageFilter.java:11 8)

at com.opensymphony.module.sitemesh.filter.PageFilter.doFilter(PageFilter.java:52)

at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.ja va:1330)

at org.jivesoftware.util.LocaleFilter.doFilter(LocaleFilter.java:74)

at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.ja va:1330)

at org.jivesoftware.util.SetCharacterEncodingFilter.doFilter(SetCharacterEncodingF ilter.java:50)

at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.ja va:1330)

at org.jivesoftware.admin.PluginFilter.doFilter(PluginFilter.java:78)

at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.ja va:1330)

at org.jivesoftware.admin.AuthCheckFilter.doFilter(AuthCheckFilter.java:164)

at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.ja va:1330)

at org.eclipse.jetty.servlet.ServletHandler.doHandle(ServletHandler.java:478)

at org.eclipse.jetty.server.handler.ScopedHandler.handle(ScopedHandler.java:119)

at org.eclipse.jetty.security.SecurityHandler.handle(SecurityHandler.java:520)

at org.eclipse.jetty.server.session.SessionHandler.doHandle(SessionHandler.java:22 7)

at org.eclipse.jetty.server.handler.ContextHandler.doHandle(ContextHandler.java:94 1)

at org.eclipse.jetty.servlet.ServletHandler.doScope(ServletHandler.java:409)

at org.eclipse.jetty.server.session.SessionHandler.doScope(SessionHandler.java:186 )

at org.eclipse.jetty.server.handler.ContextHandler.doScope(ContextHandler.java:875 )

at org.eclipse.jetty.server.handler.ScopedHandler.handle(ScopedHandler.java:117)

at org.eclipse.jetty.server.handler.ContextHandlerCollection.handle(ContextHandler Collection.java:250)

at org.eclipse.jetty.server.handler.HandlerCollection.handle(HandlerCollection.jav a:149)

at org.eclipse.jetty.server.handler.HandlerWrapper.handle(HandlerWrapper.java:110)

at org.eclipse.jetty.server.Server.handle(Server.java:349)

at org.eclipse.jetty.server.HttpConnection.handleRequest(HttpConnection.java:441)

at org.eclipse.jetty.server.HttpConnection$RequestHandler.headerComplete(HttpConne ction.java:919)

at org.eclipse.jetty.http.HttpParser.parseNext(HttpParser.java:582)

at org.eclipse.jetty.http.HttpParser.parseAvailable(HttpParser.java:218)

at org.eclipse.jetty.server.AsyncHttpConnection.handle(AsyncHttpConnection.java:51 )

at org.eclipse.jetty.io.nio.SelectChannelEndPoint.handle(SelectChannelEndPoint.jav a:586)

at org.eclipse.jetty.io.nio.SelectChannelEndPoint$1.run(SelectChannelEndPoint.java :44)

at org.eclipse.jetty.util.thread.QueuedThreadPool.runJob(QueuedThreadPool.java:598 )

at org.eclipse.jetty.util.thread.QueuedThreadPool$3.run(QueuedThreadPool.java:533)

at java.lang.Thread.run(Unknown Source)

Bump.

Is it a concern to the developers that the method calls

Prot ectedFunctionMapper

UpdateMan ager

have an extra space that probably should not be there?