I have successfully add Asterisk Server in Wild fire Admin console and Map the wildfire user to Asterisk SIP user. But when the SIP USer logon the XLITE phone, the presence information on the Wildfire is still the offline.
I wonder if my thinking is correct.
After the MAPPING the user to the SIP user, the SIP user’'s presence information should be linked to the wildfire user. That means when SIP user Registered to the Asterisk, the correspondence wildfire user should change the Presence status on the wildfire admin console.
I think it maybe caused by the beta im plugin is not working properly.
any clue on this?