WildFire Crashing!

At random maybe once a week this program will crash “WildFire”. Its very odd since I have no idea why its crashing sometimes mid work day and sometimes over the weekend its very intermitent and aggrovating. I have about 9 days left of Enterprise Trial and before I purchase I need this resolved.

I have also included below the logs of the wildfire server!

line

8756

8757

8758

8759

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at javax.naming.ldap.LdapName.(Unknown Source)

at com.sun.jndi.ldap.LdapNameParser.parse(Unknown Source)

at com.sun.jndi.ldap.LdapCtx.(Unknown Source)

at com.sun.jndi.ldap.LdapCtxFactory.getUsingURL(Unknown Source)

at com.sun.jndi.ldap.LdapCtxFactory.getUsingURLs(Unknown Source)

at com.sun.jndi.ldap.LdapCtxFactory.getLdapCtxInstance(Unknown Source)

at com.sun.jndi.ldap.LdapCtxFactory.getInitialContext(Unknown Source)

at javax.naming.spi.NamingManager.getInitialContext(Unknown Source)

at javax.naming.InitialContext.getDefaultInitCtx(Unknown Source)

at javax.naming.InitialContext.init(Unknown Source)

at javax.naming.ldap.InitialLdapContext.(Unknown Source)

at

org.jivesoftware.wildfire.ldap.LdapManager.getContext(LdapManager.java:3

at

org.jivesoftware.wildfire.ldap.LdapManager.findUserDN(LdapManager.java:5

at

org.jivesoftware.wildfire.ldap.LdapManager.findUserDN(LdapManager.java:5

at

org.jivesoftware.wildfire.ldap.LdapVCardProvider.getLdapAttributes(LdapV

CardProvider.java:137)

at

org.jivesoftware.wildfire.ldap.LdapVCardProvider.loadVCard(LdapVCardProv

ider.java:177)

at

org.jivesoftware.wildfire.vcard.VCardManager.getOrLoadVCard(VCardManager

.java:198)

at

org.jivesoftware.wildfire.vcard.VCardManager.getVCard(VCardManager.java:

at

org.jivesoftware.wildfire.handler.IQvCardHandler.handleIQ(IQvCardHandler

.java:107)

at

org.jivesoftware.wildfire.handler.IQHandler.process(IQHandler.java:48)

at org.jivesoftware.wildfire.IQRouter.handle(IQRouter.java:268)

at org.jivesoftware.wildfire.IQRouter.route(IQRouter.java:96)

at

org.jivesoftware.wildfire.spi.PacketRouterImpl.route(PacketRouterImpl.ja

va:67)

at

org.jivesoftware.wildfire.net.SocketReader.processIQ(SocketReader.java:2

at

org.jivesoftware.wildfire.net.ClientSocketReader.processIQ(ClientSocketR

eader.java:51)

at

org.jivesoftware.wildfire.net.SocketReader.process(SocketReader.java:216

)

at

org.jivesoftware.wildfire.net.BlockingReadingMode.readStream(BlockingRea

dingMode.java:156)

at

org.jivesoftware.wildfire.net.BlockingReadingMode.run(BlockingReadingMod

e.java:62)

at org.jivesoftware.wildfire.net.SocketReader.run(SocketReader.java:123)

at java.lang.Thread.run(Unknown Source)

2007.02.02 14:28:26

[org.jivesoftware.wildfire.handler.IQHandler.process(IQHandler.java:68)

] Internal server error

java.lang.NullPointerException

at

org.jivesoftware.wildfire.ldap.LdapVCardProvider$VCard.treeWalk(LdapVCar

dProvider.java:276)

at

org.jivesoftware.wildfire.ldap.LdapVCardProvider$VCard.getVCard(LdapVCar

dProvider.java:261)

at

org.jivesoftware.wildfire.ldap.LdapVCardProvider.loadVCard(LdapVCardProv

ider.java:179)

at

org.jivesoftware.wildfire.vcard.VCardManager.getOrLoadVCard(VCardManager

.java:198)

at

org.jivesoftware.wildfire.vcard.VCardManager.getVCard(VCardManager.java:

at

org.jivesoftware.wildfire.handler.IQvCardHandler.handleIQ(IQvCardHandler

.java:107)

at

org.jivesoftware.wildfire.handler.IQHandler.process(IQHandler.java:48)

at org.jivesoftware.wildfire.IQRouter.handle(IQRouter.java:268)

at org.jivesoftware.wildfire.IQRouter.route(IQRouter.java:96)

at

org.jivesoftware.wildfire.spi.PacketRouterImpl.route(PacketRouterImpl.ja

va:67)

at

org.jivesoftware.wildfire.net.SocketReader.processIQ(SocketReader.java:2

at

org.jivesoftware.wildfire.net.ClientSocketReader.processIQ(ClientSocketR

eader.java:51)

at

org.jivesoftware.wildfire.net.SocketReader.process(SocketReader.java:216

)

at

org.jivesoftware.wildfire.net.BlockingReadingMode.readStream(BlockingRea

dingMode.java:156)

at

org.jivesoftware.wildfire.net.BlockingReadingMode.run(BlockingReadingMod

e.java:62)

at org.jivesoftware.wildfire.net.SocketReader.run(SocketReader.java:123)

at java.lang.Thread.run(Unknown Source)

Is there any more information? I see about 30 empty lines and then the at part of the stack trace…there’‘s normally a message before it–maybe it didn’'t get copied in correctly?

Hey James,

Based on the stack trace I would say that you are not running Wildfire 3.2.0 but an older version. Could you upgrade to the latest official version and try again. Anyway, when you say “crashes” is the OS process being killed? Which Java version are you running?

Regards,

– Gato