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Windows AD Accounts & Non AD accounts?

Hi, I have the server working and configured so it gets users from a lookup into our Win2k Active Directory. Everything works great.

My question is: We have a contractor who does not have a Windows account working for a few months and they want to put her on the IM system. I tried creating a user for her in the Wildfire admin interface but it errored out.

This makes me think I can either (a) create a windows account for her or (b) give up because the wildfire server only sees one authentication method at a time.

? Help ?

Thanks in advance.