WinSRV 2008 R2 + AD 2003 + Openfire 3.9.3 + Spark 2.6.3 - SSO fail

Openfire Openfire Support
21

what happens if a different user signs in from this workstation? Same result?

22

I’ll give that a try tomorrow and let you know. I already fixed it for today.

23

I signed in this morning and cofirmed that user1 cannot signin to Spark using SSO. Logged user1 out and had user2 login, userto logs in just fine using SSO. Had user2 log off and user1 login again and still cannot login to Spark. Had user1 go to a different computer and login to the computer and then he was able to login to Spark successfully with SSO.

24

probably an issue with the user1 profile on that pc or a messed up permissions issue on it for that user. A few things to try would be to delete the spark folder for user1 appdata folder. IF that doesn’t work, recreate user1 entire windows profile. If that doesn’t work, then run procmon to see if you run into anything there.

1 Like
25

Deleting the spark folder in appdata folder did not solve the issue. Recreating the user’s profile on the computer did resolve the issue. I hope it does not do this for anyone else because I am still working on setting up the user’s profile back to how it was.

Thanks for the help again!