powered by Jive Software

Wrong state when transferring an incoming call with Asterisk

Hi,

I received a call and my state changed from “available” to “on the phone” which was perfect.

Then I transferred the call to another collegue and his state changed from “available” to “on the phone”.

But my state never chanegd back to “available” once the call was transferred. I had to manually set it to “available”.

We’re using Polycom phones and I transferred the call from the transfer button on the phone (not the usual ‘#’ on Asterisk).

Let me know if you have a fix for this.

I’ve created an issue for this in Jira: PHONE-67

I forgot to mentionned that we are still using Asterisk 1.2.x on this server.