<Update> <data> <user> <dialogs>/finesse/api/User/847520/Dialogs</dialogs> <extension>847520</extension> <firstName>Al</firstName> <lastName>Bundy</lastName> <loginId>847520</loginId> <loginName>TVSI01</loginName> <mediaType>1</mediaType> <pendingState></pendingState> <reasonCodeId>-1</reasonCodeId> <roles> <role>Agent</role> <role>Supervisor</role> </roles> <settings> <wrapUpOnIncoming>REQUIRED</wrapUpOnIncoming> </settings> <state>NOT_READY</state> <stateChangeTime>2020-12-11T09:45:40.127Z</stateChangeTime> <teamId>5000</teamId> <teamName>Team_Claim</teamName> <teams> <Team> <id>5002</id> <name>Team_Contract</name> <uri>/finesse/api/Team/5002</uri> </Team> <Team> <id>5000</id> <name>Team_Claim</name> <uri>/finesse/api/Team/5000</uri> </Team> </teams> <uri>/finesse/api/User/847520</uri> </user> </data> <event>PUT</event> <requestId></requestId> <source>/finesse/api/User/847520</source> </Update>