3.6.4 - Chat rooms suddenly missing under the service conference room?

Openfire Openfire Support
1

hello all

Yesterday i finished to install our Openfire server 3.6.4 on ubuntu 8.04 with mysql as a database,

and entered all our users and assigned each to his proper group.

i have created a NEW service group in the group chat settings. ( didn’t use the default public “conference” and removed it)

then i created 4 chat rooms under that service.

all were working fine and i was able to see then in the Pandion client and connect to each of the rooms.

HOWEVER when i came to work today i have notice that 2 out of the 4 room are missing from the list.

when i checked the server i saw that they are not shown under my service group.

i have tried to add them again and i got an error saying that there ID already in the database.

i checked the sql database and saw all the information about the groups there.

but it was not shown in the server configuration.

i have restarted the server using “openfire restart” but when the server came back

there were NO service groups at all !

but i can still see them in the mysql database.

how can i restore the missing service groups and chat rooms ?

it took me long time to set it all up and i wouldn’t want to spand a full day reentering the information

to the database with “new” names since the old ones are still there.

please help…

thank you

wizkid

2

Hello All

Any one out there reading this forum questions ?

today it happend again, 4 of my 5 chat room , are gone/missing and not shown in the chat room lists

not in the server chat room configuration page. !!!

i checked the MYSQL DATABASE and ALL the rooms are there.

  1. HOW can i restore the room information from the DATABASE ?

  2. WHY it’s happaning all the time?

please provide an answer

thank you

wizkid