Admin password got deleted

Openfire Openfire Support
1

admin user is mistakenly deleted. now can not sign in the console. there were two admin users created , they also can not login to the console. we are using pantion. its working fine. can any of you people tell the solution. thanks

2

Hi,

you can add one or more users in conf/wildfire.xml which will have admin rights, you need to uncomment the section. Restart Wildfire and then you can login.

LG

3

can u plz help me by telling me how to edit the file. i have seen the section is there

but can u plz tell me how to uncomment and save

thanks

4

change

<!-- <authorizedUsernames></authorizedUsernames> -->

to

<authorizedUsernames>mad_heart</authorizedUsernames>
5

NO luck, i tried to do so several times but no luck

6

Open any file editor and while editting the file…

Look for the line

OR put another name you want in there instead of mad_heart.

Save the file.

I only recommend doing the copy because it’'s nice to see what the original line was above it.

7

i appreciate ur interest, but what abt the password, i tried this as well but

Login failed: make sure your username and password are correct and that you’'re an admin or moderator

error comes,

plz guide me in this regard

thanks

8

see http://www.igniterealtime.org/forum/thread.jspa?messageID=136193

9

Thanks God it worked, thanks all

10

Hi All,
While deleting inactive users i mistakenly deleted the “admin” user from admin console and now my admin consol is opening fine but as admin deleted i can’t login to admin consol., openfire server installed on windows 10. I am using openfire inbuilt database ( embedded database )
I need to gain access to do my daily administration tasks to create new users and get reports etc …
Can you suggest me how to fix it ?
Exp : can i recreate admin users through any back end config file ?
or
can i give admin/administrator rights to aready existed normal user in openfire ?
any possible way kindly share …
waiting for replies…

11

Talwinder, please stop reviving discussions that are many years old. This same question has been asked and answered in many threads now.

For future reference: To temporarily restore access to the admin console of Openfire, you can configure Openfire to use a a One-Time Access Token. This process is described in https://discourse.igniterealtime.org/t/how-to-reset-admin-password-on-openfire-version-4-3-1/