i have openfire 3.6.4 and webchat and fastpath installed on server linux… openfire run fine with clients psi and pidgin, i install webchat for asistence fastpath plugins…i add conference room soporte and workgroup soporte and add one user and a group but always appear Waiting for member, but i’m online and group are online too … don’t know what happen. need other thing? if i’m logged on in pidgin should be show one agent connected?
already started all server, but i don’t use spark for users… i dont know if that is the problem, i use psi for connect all staff, then i need connect staff with spark?
Now can view online user, if i connect by spark, but i know is possible connect with PSI and system create an anonym user and you can support without spark or dont know how… the idea i can make support only with login with psi or pidgin…
Ty so much for Guide…, but in a company i work for some time, did not use the spark only staff connected to the pidgin, right there came to them the requirement of a chat client, and only with the number 1 to accept the chat, that is only needed to be connected by the pidgin to reach a formal chat, and created in as an anonymous user in server…