When I private chat someone by using the Spark 2.5.6 console it is archived, but when I private chat someone by clicking the names to the right of a group chat it is not archived…my group chats are archive though…any suggestions?
I am having this same problem and it is causing some major problems.
Archiving works fine for private chats created from the Contact List and Chat Rooms, but it does not work when double-clicking or right-click+Start A Chat from a Chat Room member list.
This is very frustrating and a HUGE problem for me.