Archiving option is missing in openfire 3.10.0

Pranav_Goswami · June 5, 2015, 5:51am

Hello,

I am new to openfire and I want to store and get all user messages, so I did search and found that it is possible with Archiving option from admin panel. But in 3.10 there is no such option.

Thank you

wroot · June 5, 2015, 7:05am

You have to install the Monitoring Service plugin available on the Plugins page in Admin Console.

Pranav_Goswami · June 5, 2015, 7:08am

Ok, Thank you very much. I will try it.

Pranav_Goswami · June 18, 2015, 6:04am

Hello,

I have installed monitoring Service plugin but still I didn’t find any new option like archive. Please help me

wroot · June 18, 2015, 8:08am

After installing it you should refresh your Admin Console and check the second row of menus (Orange ones). There should be menu “Archiving”, usually last one on a row.

Pranav_Goswami · June 18, 2015, 5:35pm

Hello, thank you for reply

I restarted the server 2 times but still options are not showing. Don’t know what is the problem. in plugin section it’s showing that plugin is installed.

wroot · June 18, 2015, 7:02pm

Anything related in the errors log?

gtgggg · August 7, 2015, 2:39pm

Yes - Same issue with me.

T.J · January 3, 2016, 5:27am

I have the same issue, has anyone found a resolution for this issue?

Thanks in advance