Hello, Archiving tab is disappeared from the Openfire admin console.
What I have done:
These mentioned troubleshoot does not work. Kindly suggest further How can I resolve this issue.
We are using,
OS: Windows
Openfire: 4.7.4
Spark: 3.0.1
Hi Arman! Sorry to hear that you’re running into problems.
The plugin should not be placed directly in the root directory of Openfire. The monitoring.jar file should be placed in the plugins directory that is in the root of the Openfire directory. You can also upload the plugin using the Openfire admin console. This will always place the plugin in the right place.
If the plugin does not show, then something prevented it from starting correctly. Please load or reload the plugin, and have a look at the Openfire log files. If there’s a problem loading the plugin, that will be written to the logs. This will probably give us a good indication what the cause of the problem is.
As per suggestion, I have checked by replacing plugin but it didn’t work.
Can you please check the attached logs file and give me some direction,
Openfire Log.txt (2.5 KB)
Awaiting for your response!!
Hello guus, Please investigate our concern. The problem has not yet been resolved.
I eagerly awaiting your response!
Hello Guus,
I hope you understand our concern. Kindly look into it.
Hi Arman,
The log files that you shared sadly do not give much of a clue what is causing this problem. Have you checked that the Openfire user is allowed to access and modify content in all directories that are used by Openfire? Does this problem also occur if you create a fresh installation of Openfire (on a different computer maybe)?
Hello Guus,
We have updated the monitoring plugin to version 2.5.0. but we can not find the archiving tab Please look into it.
I can obviously not look in your systems. 
Let’s start with the basics: what version of Openfire are you using? What is logged in Openfire’s log file when you load or reload the plugin?
Hello Guus,
I have used Openfire 4.7.4 version, and i have attached the log file. Please check the logs.
Archiving.txt (2.1 KB)
Sorry to interrupt,
I would like to highlight that Openfire 4.7.4 is vulnerable and should be updated as quickly as possible, see Administration Console authentication bypass in openfire xmppserver · CVE-2023-32315 · GitHub Advisory Database · GitHub
4.7.5 is patched against this, or you can update to 4.8.x
Good luck
Please note that Openfire 4.7.4 contains a nasty security issue. You should upgrade if you can.
Also, your logs show that at least some caches are under-sized. This affects performance. You can either configure them, or upgrade to 4.8.x that define larger default sizes for the caches.
What the logs do not show is an attempt to reload the Monitoring Service plugin. Can you do that, and share the log files after that was done?
Hello Guus,
We are using 4.7.4 version and we can not use the default database so what steps should we follow to upgrade Openfire version?
sapphire, can you please elaborate on your question? Openfire supports a lot of different databases. Are you using something custom? If that’s the case, than you’ll have to discuss the upgrade path with whomever was responsible for creating that database.
Hello guus,
As per your last suggestion, I have updated the Openfire version. Now we are using Openfire 4.8.1, build 6f4eb4c, and I have an issue with the install monitoring plugin. Please help me to resolve the issue. i have attached a screenshot of it and also share the log file please do needful.
openfire.txt (6.2 KB)
It appears that one or more of the search indices on your harddrive are corrupt. Openfire should automatically re-generate them, when they are deleted.
My suggestion is this:
C:\Program Files\Openfire\monitoring\searchC:\Program Files\Openfire\monitoring\searchHello Guss,
Thanks for your support my issue is resolved now.