We have been using Spark for a couple of months now and generally everything is fine. I have just one issue that I hope the community can help me with.
This is an issue that affects just one user of Spark (user 1). When spark is running on their machine, if one particular user (user 2) logs in to Spark their avatar is displayed nearly full-screen on user 1’s screen and then disappears. It looks like the end of a toast pop-up - the image immediately appears and occupies most of the screen, but then slides down the screen revealing the desktop behind it.
User 1 is using a Win XP Pro SP3 computer. Myself and others use the same OS, plus Win7, but we don’t see this when user 2 logs on to Spark.
Anyone seen this before and know what might be causing it?
I have asked User 2 what size their avatar was originally, but they can’t remember as they nicked it off the Internet