I am just getting into using Fastpath and Webchat. Ultimately, I would like to add a chat form on a website and utilize these tools to provide customer service.
I am using Openfire 3.9.1. I have Fastpath installed. I see the Webchat plugin is available, though a bit old. Documentation says that it can be evaluated for use on the same server as Openfire, but suggests that it be used with Tomcat or other web app server. However, I can’t seem to get it to work for evaluation. One thread says that newer versions of Openfire can’t use the http://myserver.com:7070/webchat URL.
So, I am asking here what best practices are if using the latest version of Openfire. Or, are folks using old versions of Openfire so as to successfully use Webchat with Fastpath. I started tinkering with getting Tomcat configured, but stopped and thought I would ask here, as the documentation and apps don’t exactly get updated in a timely fashion.