Broken Installation - Reinstall Not Working

Today I came to the office to face a broken Openfire installation. I uninstalled Openfire, deleted the Openfire directory, and reinstalled Openfire 4.0.2. I completed the setup routine but then I could not log into the admin console (keeps telling me the username and/or pw is incorrect). I repeated the uninstall / delete / reinistall process and verified the username and pw but it still will not let me log in. And the Openfire server does not run.

Below is what is shown when I attempt to start the Openfire service:

log4j:ERROR setFile(null,true) call failed.

java.io.FileNotFoundException: C:\Program Files (x86)\Openfire\bin…\logs\all.log (Access is denied)

at java.io.FileOutputStream.open0(Native Method)

at java.io.FileOutputStream.open(Unknown Source)

at java.io.FileOutputStream.(Unknown Source)

at java.io.FileOutputStream.(Unknown Source)

at org.apache.log4j.FileAppender.setFile(FileAppender.java:289)

at org.apache.log4j.RollingFileAppender.setFile(RollingFileAppender.java:167)

at org.apache.log4j.FileAppender.activateOptions(FileAppender.java:163)

at org.apache.log4j.config.PropertySetter.activate(PropertySetter.java:256)

at org.apache.log4j.xml.DOMConfigurator.parseAppender(DOMConfigurator.java:220)

at org.apache.log4j.xml.DOMConfigurator.findAppenderByName(DOMConfigurator.java:15 0)

at org.apache.log4j.xml.DOMConfigurator.findAppenderByReference(DOMConfigurator.ja va:163)

at org.apache.log4j.xml.DOMConfigurator.parseChildrenOfLoggerElement(DOMConfigurat or.java:425)

at org.apache.log4j.xml.DOMConfigurator.parseRoot(DOMConfigurator.java:394)

at org.apache.log4j.xml.DOMConfigurator.parse(DOMConfigurator.java:829)

at org.apache.log4j.xml.DOMConfigurator.doConfigure(DOMConfigurator.java:712)

at org.apache.log4j.xml.DOMConfigurator.doConfigure(DOMConfigurator.java:618)

at org.apache.log4j.helpers.OptionConverter.selectAndConfigure(OptionConverter.jav a:470)

at org.apache.log4j.LogManager.(LogManager.java:122)

at org.slf4j.impl.Log4jLoggerFactory.getLogger(Log4jLoggerFactory.java:66)

at org.slf4j.LoggerFactory.getLogger(LoggerFactory.java:277)

at org.slf4j.LoggerFactory.getLogger(LoggerFactory.java:288)

at org.jivesoftware.openfire.XMPPServer.(XMPPServer.java:103)

at sun.reflect.NativeConstructorAccessorImpl.newInstance0(Native Method)

at sun.reflect.NativeConstructorAccessorImpl.newInstance(Unknown Source)

at sun.reflect.DelegatingConstructorAccessorImpl.newInstance(Unknown Source)

at java.lang.reflect.Constructor.newInstance(Unknown Source)

at java.lang.Class.newInstance(Unknown Source)

at org.jivesoftware.openfire.starter.ServerStarter.start(ServerStarter.java:105)

at org.jivesoftware.openfire.starter.ServerStarter.main(ServerStarter.java:56)

at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)

at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)

at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)

at java.lang.reflect.Method.invoke(Unknown Source)

at com.exe4j.runtime.LauncherEngine.launch(Unknown Source)

at com.exe4j.runtime.WinLauncher.main(Unknown Source)

at com.install4j.runtime.launcher.WinLauncher.main(Unknown Source)

log4j:ERROR setFile(null,true) call failed.

java.io.FileNotFoundException: C:\Program Files (x86)\Openfire\bin…\logs\debug.log (Access is denied)

at java.io.FileOutputStream.open0(Native Method)

at java.io.FileOutputStream.open(Unknown Source)

at java.io.FileOutputStream.(Unknown Source)

at java.io.FileOutputStream.(Unknown Source)

at org.apache.log4j.FileAppender.setFile(FileAppender.java:289)

at org.apache.log4j.RollingFileAppender.setFile(RollingFileAppender.java:167)

at org.apache.log4j.FileAppender.activateOptions(FileAppender.java:163)

at org.apache.log4j.config.PropertySetter.activate(PropertySetter.java:256)

at org.apache.log4j.xml.DOMConfigurator.parseAppender(DOMConfigurator.java:220)

at org.apache.log4j.xml.DOMConfigurator.findAppenderByName(DOMConfigurator.java:15 0)

at org.apache.log4j.xml.DOMConfigurator.findAppenderByReference(DOMConfigurator.ja va:163)

at org.apache.log4j.xml.DOMConfigurator.parseChildrenOfLoggerElement(DOMConfigurat or.java:425)

at org.apache.log4j.xml.DOMConfigurator.parseRoot(DOMConfigurator.java:394)

at org.apache.log4j.xml.DOMConfigurator.parse(DOMConfigurator.java:829)

at org.apache.log4j.xml.DOMConfigurator.doConfigure(DOMConfigurator.java:712)

at org.apache.log4j.xml.DOMConfigurator.doConfigure(DOMConfigurator.java:618)

at org.apache.log4j.helpers.OptionConverter.selectAndConfigure(OptionConverter.jav a:470)

at org.apache.log4j.LogManager.(LogManager.java:122)

at org.slf4j.impl.Log4jLoggerFactory.getLogger(Log4jLoggerFactory.java:66)

at org.slf4j.LoggerFactory.getLogger(LoggerFactory.java:277)

at org.slf4j.LoggerFactory.getLogger(LoggerFactory.java:288)

at org.jivesoftware.openfire.XMPPServer.(XMPPServer.java:103)

at sun.reflect.NativeConstructorAccessorImpl.newInstance0(Native Method)

at sun.reflect.NativeConstructorAccessorImpl.newInstance(Unknown Source)

at sun.reflect.DelegatingConstructorAccessorImpl.newInstance(Unknown Source)

at java.lang.reflect.Constructor.newInstance(Unknown Source)

at java.lang.Class.newInstance(Unknown Source)

at org.jivesoftware.openfire.starter.ServerStarter.start(ServerStarter.java:105)

at org.jivesoftware.openfire.starter.ServerStarter.main(ServerStarter.java:56)

at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)

at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)

at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)

at java.lang.reflect.Method.invoke(Unknown Source)

at com.exe4j.runtime.LauncherEngine.launch(Unknown Source)

at com.exe4j.runtime.WinLauncher.main(Unknown Source)

at com.install4j.runtime.launcher.WinLauncher.main(Unknown Source)

log4j:ERROR setFile(null,true) call failed.

java.io.FileNotFoundException: C:\Program Files (x86)\Openfire\bin…\logs\info.log (Access is denied)

at java.io.FileOutputStream.open0(Native Method)

at java.io.FileOutputStream.open(Unknown Source)

at java.io.FileOutputStream.(Unknown Source)

at java.io.FileOutputStream.(Unknown Source)

at org.apache.log4j.FileAppender.setFile(FileAppender.java:289)

at org.apache.log4j.RollingFileAppender.setFile(RollingFileAppender.java:167)

at org.apache.log4j.FileAppender.activateOptions(FileAppender.java:163)

at org.apache.log4j.config.PropertySetter.activate(PropertySetter.java:256)

at org.apache.log4j.xml.DOMConfigurator.parseAppender(DOMConfigurator.java:220)

at org.apache.log4j.xml.DOMConfigurator.findAppenderByName(DOMConfigurator.java:15 0)

at org.apache.log4j.xml.DOMConfigurator.findAppenderByReference(DOMConfigurator.ja va:163)

at org.apache.log4j.xml.DOMConfigurator.parseChildrenOfLoggerElement(DOMConfigurat or.java:425)

at org.apache.log4j.xml.DOMConfigurator.parseRoot(DOMConfigurator.java:394)

at org.apache.log4j.xml.DOMConfigurator.parse(DOMConfigurator.java:829)

at org.apache.log4j.xml.DOMConfigurator.doConfigure(DOMConfigurator.java:712)

at org.apache.log4j.xml.DOMConfigurator.doConfigure(DOMConfigurator.java:618)

at org.apache.log4j.helpers.OptionConverter.selectAndConfigure(OptionConverter.jav a:470)

at org.apache.log4j.LogManager.(LogManager.java:122)

at org.slf4j.impl.Log4jLoggerFactory.getLogger(Log4jLoggerFactory.java:66)

at org.slf4j.LoggerFactory.getLogger(LoggerFactory.java:277)

at org.slf4j.LoggerFactory.getLogger(LoggerFactory.java:288)

at org.jivesoftware.openfire.XMPPServer.(XMPPServer.java:103)

at sun.reflect.NativeConstructorAccessorImpl.newInstance0(Native Method)

at sun.reflect.NativeConstructorAccessorImpl.newInstance(Unknown Source)

at sun.reflect.DelegatingConstructorAccessorImpl.newInstance(Unknown Source)

at java.lang.reflect.Constructor.newInstance(Unknown Source)

at java.lang.Class.newInstance(Unknown Source)

at org.jivesoftware.openfire.starter.ServerStarter.start(ServerStarter.java:105)

at org.jivesoftware.openfire.starter.ServerStarter.main(ServerStarter.java:56)

at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)

at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)

at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)

at java.lang.reflect.Method.invoke(Unknown Source)

at com.exe4j.runtime.LauncherEngine.launch(Unknown Source)

at com.exe4j.runtime.WinLauncher.main(Unknown Source)

at com.install4j.runtime.launcher.WinLauncher.main(Unknown Source)

log4j:ERROR setFile(null,true) call failed.

java.io.FileNotFoundException: C:\Program Files (x86)\Openfire\bin…\logs\warn.log (Access is denied)

at java.io.FileOutputStream.open0(Native Method)

at java.io.FileOutputStream.open(Unknown Source)

at java.io.FileOutputStream.(Unknown Source)

at java.io.FileOutputStream.(Unknown Source)

at org.apache.log4j.FileAppender.setFile(FileAppender.java:289)

at org.apache.log4j.RollingFileAppender.setFile(RollingFileAppender.java:167)

at org.apache.log4j.FileAppender.activateOptions(FileAppender.java:163)

at org.apache.log4j.config.PropertySetter.activate(PropertySetter.java:256)

at org.apache.log4j.xml.DOMConfigurator.parseAppender(DOMConfigurator.java:220)

at org.apache.log4j.xml.DOMConfigurator.findAppenderByName(DOMConfigurator.java:15 0)

at org.apache.log4j.xml.DOMConfigurator.findAppenderByReference(DOMConfigurator.ja va:163)

at org.apache.log4j.xml.DOMConfigurator.parseChildrenOfLoggerElement(DOMConfigurat or.java:425)

at org.apache.log4j.xml.DOMConfigurator.parseRoot(DOMConfigurator.java:394)

at org.apache.log4j.xml.DOMConfigurator.parse(DOMConfigurator.java:829)

at org.apache.log4j.xml.DOMConfigurator.doConfigure(DOMConfigurator.java:712)

at org.apache.log4j.xml.DOMConfigurator.doConfigure(DOMConfigurator.java:618)

at org.apache.log4j.helpers.OptionConverter.selectAndConfigure(OptionConverter.jav a:470)

at org.apache.log4j.LogManager.(LogManager.java:122)

at org.slf4j.impl.Log4jLoggerFactory.getLogger(Log4jLoggerFactory.java:66)

at org.slf4j.LoggerFactory.getLogger(LoggerFactory.java:277)

at org.slf4j.LoggerFactory.getLogger(LoggerFactory.java:288)

at org.jivesoftware.openfire.XMPPServer.(XMPPServer.java:103)

at sun.reflect.NativeConstructorAccessorImpl.newInstance0(Native Method)

at sun.reflect.NativeConstructorAccessorImpl.newInstance(Unknown Source)

at sun.reflect.DelegatingConstructorAccessorImpl.newInstance(Unknown Source)

at java.lang.reflect.Constructor.newInstance(Unknown Source)

at java.lang.Class.newInstance(Unknown Source)

at org.jivesoftware.openfire.starter.ServerStarter.start(ServerStarter.java:105)

at org.jivesoftware.openfire.starter.ServerStarter.main(ServerStarter.java:56)

at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)

at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)

at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)

at java.lang.reflect.Method.invoke(Unknown Source)

at com.exe4j.runtime.LauncherEngine.launch(Unknown Source)

at com.exe4j.runtime.WinLauncher.main(Unknown Source)

at com.install4j.runtime.launcher.WinLauncher.main(Unknown Source)

log4j:ERROR setFile(null,true) call failed.

java.io.FileNotFoundException: C:\Program Files (x86)\Openfire\bin…\logs\error.log (Access is denied)

at java.io.FileOutputStream.open0(Native Method)

at java.io.FileOutputStream.open(Unknown Source)

at java.io.FileOutputStream.(Unknown Source)

at java.io.FileOutputStream.(Unknown Source)

at org.apache.log4j.FileAppender.setFile(FileAppender.java:289)

at org.apache.log4j.RollingFileAppender.setFile(RollingFileAppender.java:167)

at org.apache.log4j.FileAppender.activateOptions(FileAppender.java:163)

at org.apache.log4j.config.PropertySetter.activate(PropertySetter.java:256)

at org.apache.log4j.xml.DOMConfigurator.parseAppender(DOMConfigurator.java:220)

at org.apache.log4j.xml.DOMConfigurator.findAppenderByName(DOMConfigurator.java:15 0)

at org.apache.log4j.xml.DOMConfigurator.findAppenderByReference(DOMConfigurator.ja va:163)

at org.apache.log4j.xml.DOMConfigurator.parseChildrenOfLoggerElement(DOMConfigurat or.java:425)

at org.apache.log4j.xml.DOMConfigurator.parseRoot(DOMConfigurator.java:394)

at org.apache.log4j.xml.DOMConfigurator.parse(DOMConfigurator.java:829)

at org.apache.log4j.xml.DOMConfigurator.doConfigure(DOMConfigurator.java:712)

at org.apache.log4j.xml.DOMConfigurator.doConfigure(DOMConfigurator.java:618)

at org.apache.log4j.helpers.OptionConverter.selectAndConfigure(OptionConverter.jav a:470)

at org.apache.log4j.LogManager.(LogManager.java:122)

at org.slf4j.impl.Log4jLoggerFactory.getLogger(Log4jLoggerFactory.java:66)

at org.slf4j.LoggerFactory.getLogger(LoggerFactory.java:277)

at org.slf4j.LoggerFactory.getLogger(LoggerFactory.java:288)

at org.jivesoftware.openfire.XMPPServer.(XMPPServer.java:103)

at sun.reflect.NativeConstructorAccessorImpl.newInstance0(Native Method)

at sun.reflect.NativeConstructorAccessorImpl.newInstance(Unknown Source)

at sun.reflect.DelegatingConstructorAccessorImpl.newInstance(Unknown Source)

at java.lang.reflect.Constructor.newInstance(Unknown Source)

at java.lang.Class.newInstance(Unknown Source)

at org.jivesoftware.openfire.starter.ServerStarter.start(ServerStarter.java:105)

at org.jivesoftware.openfire.starter.ServerStarter.main(ServerStarter.java:56)

at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)

at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)

at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)

at java.lang.reflect.Method.invoke(Unknown Source)

at com.exe4j.runtime.LauncherEngine.launch(Unknown Source)

at com.exe4j.runtime.WinLauncher.main(Unknown Source)

at com.install4j.runtime.launcher.WinLauncher.main(Unknown Source)

Openfire 4.0.2 [Aug 9, 2016 10:37:59 AM]

Admin console listening at http://v-sparticus-pc:9090

C:\Program Files (x86)\Openfire\bin…\logs\all.log (Access is denied)

Make sure that the (service) user can write logs and openfire.xml (and the embedded DB if needed).

1 Like

That’s strange because my directory structure does not match what seems to be indicated in that line. My ‘logs’ directory appears in ‘C:\Program Files (x86)\Openfire\logs’ and the only sub-directory in my ‘C:\Program Files (x86)\bin’ folder is ‘extra’ and then only ‘redhat’ after that. The directory ‘logs’ does not appear anywhere beneath the ‘bin’ directory.

‘bin/…/logs/’ is ‘logs/’