We’‘re having a strange problem. User’'s full names seem to be being cached (as blank).
For example, if a user signs up with a username of “bsmith”, then I see them in my IM client as ‘‘bsmith’’ (I’'ve tried with Spark and Adium - both exhibit the same behaviour).
Now, if I go into the Wildfire admin and give them a proper full name (“Brian Smith”), my IM client doesn’'t update. How do I get it to do so?
I’‘m guessing it’‘s a caching issue - but I don’‘t know where it would be being cached. Restarting the IM client doesn’'t fix it.