CallerID(number) for outside calls

Hi all,

Just to say that this community was very helpful so far in helping me just by reading existing posts, but now I experienced problem Im not able to find solution to.

Problem is that caller ID for outside calls is not showing on spark popup, while all inside calls do.

Here is screenshot of Asterisk web manager which sees the callerID and at the same time spark popup which is not showing number, but just “Incoming Call”

part of info.log that shows no number of the caller

2010.10.14 15:22:41 Adding channel DAHDI/3-1(1287062561.799)
2010.10.14 15:22:41 OnPhoneTask: Could not find device/jid mapping for device DAHDI/3 returning
2010.10.14 15:22:41 Adding channel SIP/2077165-00000209(1287062561.800)
2010.10.14 15:22:41 OnPhoneTask called for user PhoneUser{id=3, username=‘miodrag.rakic’}
2010.10.14 15:22:42 DAHDI/3-1 dialed SIP/2077165-00000209
2010.10.14 15:22:43 Linking channels SIP/2077100-00000208 and DAHDI/31-1
2010.10.14 15:22:44 Removing channel SIP/2077165-00000209 due to hangup (NORMAL)
2010.10.14 15:22:44 Removing channel DAHDI/3-1 due to hangup (NORMAL)

Is there something that could be done to fix this? Is it Spark or Asterisk IM plugin problem?

My configuration is:

Openfire 3.6.4

Asterisk-IM 1.4.0

Asterisk 1.4.32

@Gentoo 64 8.5 Linux sip 2.6.32-gentoo-r7 #1 SMP x86_64 Intel® Xeon™ CPU 3.20GHz GenuineIntel GNU/Linux


Spark 2.5.8

Thank You for your time