I have openfire with fastpath and ofmeet plugins installed and configured, and am able to use fastpath queue using Spark or the Pade extension for Chrome. Those aren’t good fits for our environment, though. I’ve read in the ofmeet readme/notes that it’s bundled with a Candy client that is fastpath-queue aware - but when I sign in to the workgroup JID at https://hostname:7443/ofmeet/candy.html it just creates an ad-hoc meeting at that URL.
Am I doing something wrong or has that functionality been removed?
I got it working with users and agents on XMPP clients, thank you!!
One more general Fastpath question: The questions a user is prompted for before being put in queue - is there any way to make that available to the agent?