Cannot login into web gui to do administrator tasks

[ftat4]

@guus I appreciate your response and have forwarded the information to my supervisor.

It seems we cannot remember the “admin” password after it was changed.

I am going to take snapshot of the vm and attempt the password recovery following this guide.

How to Reset Admin Password on Openfire version 4.3.1+

One of the most asked questions on this community forum is how to reset the Openfire admin password such that you can gain access to the web based administration console. Prior to release version 4.3.1, you had to go through the server setup process again to reset the admin password. This process was somewhat scary as people typically don’t trust that rerunning setup would not break your configuration settings. Thanks to @ma1uta, there is now a simpler way with Openfire version 4.3.1 and high…

thanks for the help,