Can't access Openfire admin portal remotely

Openfire
1

Good morning.

I just recently completed moving an older Windows Openfire installation (4.4.4) to a newer Windows box using version 4.9.2. I also migrated a MySQL database to the new box to retain all my users’ information. Everything went smoothly for the most part. The one thing that is broken, though, is that I am now unable to remotely access the admin portal via either port 9090 or 9091 another computer on the network.

These are the things I have checked/tried:

– Spark client on remote hosts connect without issue
– Access to admin portal on localhost works fine (port 9090)
– Added Windows firewall entry to allow traffic on both ports 9090 and 9091
– Checked the openfire.xml file to make sure there was no interface restrictions
– Checked Admin Console Access to ensure no IP restrictions were in place
– Looked in Openfire logs but don’t really see anything, though I may not be looking for the right thing.

I’m at a loss on what else to look at. Anyone have any ideas?

Thanks.

2

As a security measure, the Openfire administration console is by default, in newer versions of Openfire, only accessible from the server itself (“localhost”). Openfire can be reconfigured to also allow this to become accessible from a remote computer using LAN IP address instead or hostname if it is resolvable by the remote computer. To do so, modify the openfire.xml configuration file, and remove the line that holds the interface definition (or adjust it to an appropriate interface definition).

More details can be found in our documentation: Openfire: Installation Guide

3

Modifying the openfire.xml config file worked for me. Thanks so much.