Can''t chat or use plugins in Spark 1.1

Spark Spark Support
1

Congratulations on Spark 1.1! Two things I’'ve noticed with it:

  1. In some cases, users cannot install/manage plug ins. The menu option simply isn’'t there.

  2. I saw on one system (as well as my own machine this morning) that when I double click on a user nothing happens. I even try right clicking on the user & selecting “Start Chat” and that doesn’'t work either.

2

It sounds like there is probably one exception causing this, especially since the plugin viewer menu is not even there. Could you paste the contents of spark-error.log please. It is located under the user.home/spark/logs directory.

Cheers,

Derek

3

That’'s really odd. My error log is totally blank. And the warning log hasnt been touched since 2.3.2006.

Let me see if I can make it do it again & hopefully write something there. I’‘d been using 1.1 sicne it was released & I’'d never seen it on my workstation until today.

4

Even stranger. This morning, I figured I’'d try Spark again & everything is ok on my work station. I checked the warning & error logs, and none of them have changed.

If I see this again, I’'ll let you know. Not sure what to tell you :confused:

5

Thanks Pc,

I’'ll look into adding more error handling for the next release.

Cheers,

Derek

6

It happened again. Here’'s what happened:

I went to upgrade a user from Psi to Spark. I logged in as an Administrator, and uninstalled Psi. There was no JVM installed, so I opted for JRE 1.5.0_06. I then installed Spark as the Administrator. I then logged out of the system, and logged back in as the normal user. I then configured Spark appropriately and viewed the same problem. Nothing in the logs either.

I’'m not sure if that has any bearing on it.

7

Upgrading to the next version fixed it.

8

Good to hear it

-Derek