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Can't setup SSL Certificate - Certificate is missing?

I have generated a SSL certificate with Certbot for my xmpp server with the following addresses xmpp.myserver.com, myserver.com. After that I manually import my keys in the admin console.
In this case the privkey.pem and cert.pem and enter it in it’s correct box in Openfire Identity Certificate Store.

However when I do that it gives the error:

"A certificate for the domain of this server is missing. Click here to generate a self-signed certificate or here to import a signed certificate and its private key.

I don’t understand what is missing as the keys should be correct.

Forgot to mention OpenFire is running on Debian based distro.

I think with letsencypt, you need to include the intermediate certificate along with your cert.pem when you update it via the admin console.