Exactly in my case I have only Contacts and vCards folders. (Macos)
Other user on Windows has Transcripts folder presents and contains lots of XMLs.
So I think Spark has history but doesn’t show it
There are 2 user folders on that Windows machine: One with user@old_server and user@new_server. When old server died I created new (4.5.2 on than moment) and updated Spark client to 2.9.2. So I think new Spark creates history. Latest history files dated with 29th Jan.
Spark was updated earlier so it seems there’s something with Openfire, but what? Now I trying to remember when it was updated to 4.6.1. I can’t currently just watch snapshot’s date because that specialist is sitting at home with COVID
UPD2: I deleted Spark in Roaming folder and we tested history. Folder in Roamnig was recreated and now folder Transcriptions contains only Conversations.xml
I found machine with 2.9.2 and there ARE history files latest dated 15 FEB! And it DO appear in chat window!
So it seems I found a serious bug in 2.9.4!
I’ll test 2.9.3 soon…
UPD3: I can’t understand anything! Got another clean machine and 2.9.2 doesn’t create history XMLs. Nothing works and users annoy me with complains