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Chat request doesn't dismiss if user closes with red x

When a user has requested a chat via the web, if they close the chat request by clicking the red x instead of the “close window” button on the pop up, the chat request isn’t dismissed.

Is this happening for anyone else?

couldn’t figure out how to mark this as a question (guess I tried, too late?) started http://www.igniterealtime.org/community/thread/30122?tstart=0