powered by Jive Software

"Check for Updates" failing

I have the Spark Manager plugin installed, but I can’'t get the auto-update to work. The user is never notified of an upgrade. Also, when I click Check for Updates, it tells me there is a new version and I click Yes, but nothing happens. Any ideas?

Hi Revermeys,

Could you post the error logs from the spark_install/logs directory. I’'ll investigate further. Also, have you updated to the latest Spark Manager? There has been a 1.0.1 release since the initial 1.0 release.

I just downloaded and installed Spark and the Spark Manager yesterday, so they are current. Here is the log:

javax.net.ssl.SSLHandshakeException: sun.security.validator.ValidatorException: PKIX path building failed: sun.security.provider.certpath.SunCertPathBuilderException: unable to find valid certification path to requested target

at com.sun.net.ssl.internal.ssl.Alerts.getSSLException(Unknown Source)

at com.sun.net.ssl.internal.ssl.SSLSocketImpl.fatal(Unknown Source)

at com.sun.net.ssl.internal.ssl.Handshaker.fatalSE(Unknown Source)

at com.sun.net.ssl.internal.ssl.Handshaker.fatalSE(Unknown Source)

at com.sun.net.ssl.internal.ssl.ClientHandshaker.serverCertificate(Unknown Source)

at com.sun.net.ssl.internal.ssl.ClientHandshaker.processMessage(Unknown Source)

at com.sun.net.ssl.internal.ssl.Handshaker.processLoop(Unknown Source)

at com.sun.net.ssl.internal.ssl.Handshaker.process_record(Unknown Source)

at com.sun.net.ssl.internal.ssl.SSLSocketImpl.readRecord(Unknown Source)

at com.sun.net.ssl.internal.ssl.SSLSocketImpl.performInitialHandshake(Unknown Source)

at com.sun.net.ssl.internal.ssl.SSLSocketImpl.writeRecord(Unknown Source)

at com.sun.net.ssl.internal.ssl.AppOutputStream.write(Unknown Source)

at java.io.BufferedOutputStream.flushBuffer(Unknown Source)

at java.io.BufferedOutputStream.flush(Unknown Source)

at org.apache.commons.httpclient.HttpConnection.flushRequestOutputStream(HttpConne ction.java:825)

at org.apache.commons.httpclient.HttpMethodBase.writeRequest(HttpMethodBase.java:1 975)

at org.apache.commons.httpclient.HttpMethodBase.execute(HttpMethodBase.java:993)

at org.apache.commons.httpclient.HttpMethodDirector.executeWithRetry(HttpMethodDir ector.java:395)

at org.apache.commons.httpclient.HttpMethodDirector.executeMethod(HttpMethodDirect or.java:170)

at org.apache.commons.httpclient.HttpClient.executeMethod(HttpClient.java:396)

at org.apache.commons.httpclient.HttpClient.executeMethod(HttpClient.java:324)

at com.jivesoftware.updater.CheckUpdates.downloadUpdate(CheckUpdates.java:153)

at com.jivesoftware.updater.CheckUpdates$3.finished(CheckUpdates.java:357)

at com.jivesoftware.util.SwingWorker$2$1.run(SwingWorker.java:122)

at java.awt.event.InvocationEvent.dispatch(Unknown Source)

at java.awt.EventQueue.dispatchEvent(Unknown Source)

at java.awt.EventDispatchThread.pumpOneEventForHierarchy(Unknown Source)

at java.awt.EventDispatchThread.pumpEventsForHierarchy(Unknown Source)

at java.awt.EventDispatchThread.pumpEvents(Unknown Source)

at java.awt.EventDispatchThread.pumpEvents(Unknown Source)

at java.awt.EventDispatchThread.run(Unknown Source)

Caused by: sun.security.validator.ValidatorException: PKIX path building failed: sun.security.provider.certpath.SunCertPathBuilderException: unable to find valid certification path to requested target

at sun.security.validator.PKIXValidator.doBuild(Unknown Source)

at sun.security.validator.PKIXValidator.engineValidate(Unknown Source)

at sun.security.validator.Validator.validate(Unknown Source)

at com.sun.net.ssl.internal.ssl.X509TrustManagerImpl.checkServerTrusted(Unknown Source)

at com.sun.net.ssl.internal.ssl.JsseX509TrustManager.checkServerTrusted(Unknown Source)

… 27 more

Caused by: sun.security.provider.certpath.SunCertPathBuilderException: unable to find valid certification path to requested target

at sun.security.provider.certpath.SunCertPathBuilder.engineBuild(Unknown Source)

at java.security.cert.CertPathBuilder.build(Unknown Source)

… 32 more

Exception in thread “AWT-EventQueue-0” java.lang.NullPointerException

at java.awt.Container.addImpl(Unknown Source)

at java.awt.Container.add(Unknown Source)

at com.jivesoftware.updater.CheckUpdates.downloadUpdate(CheckUpdates.java:210)

at com.jivesoftware.updater.CheckUpdates$3.finished(CheckUpdates.java:357)

at com.jivesoftware.util.SwingWorker$2$1.run(SwingWorker.java:122)

at java.awt.event.InvocationEvent.dispatch(Unknown Source)

at java.awt.EventQueue.dispatchEvent(Unknown Source)

at java.awt.EventDispatchThread.pumpOneEventForHierarchy(Unknown Source)

at java.awt.EventDispatchThread.pumpEventsForHierarchy(Unknown Source)

at java.awt.EventDispatchThread.pumpEvents(Unknown Source)

at java.awt.EventDispatchThread.pumpEvents(Unknown Source)

at java.awt.EventDispatchThread.run(Unknown Source)

Apparently, my http call is not working over https, which I assume you are referencing the pages with (https://localhost:9090). What I would recommend is accessing the spark page with http://localhost:9090/plugins/sparkmanager/spark-form.jsp and then click on the “Update Client List” button. This will fix your issue, however I will be looking for a good fix so others do not run into the https issue.

Cheers,

Derek

You can track this issue with SPARK-116.

Thanks for the assistance.