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Communication between wc & of not happening

I’ve been reading through posts for days, and have a problem I can’t seem to resolve.

My openfire server (GMSQL1) has Fastpath / webchat configured correctly. I tested on an internal server and it worked great!

Then, of course, I had to push it to our web server. On the actual web server, webchat cannot communicate with my openfire server.

We have a firewall, and I’ve allowed communication between port 5222 on openfire server and port #### on the tomcat server running on my webserver (custom port I’m using…not tomcat std 8009). However, this still doens’t seem to help.

I found an article about making sure the domain of openfire server and webchat settings were same. But, I don’t understand what this means.

My openfire settings are:

Server Uptime:
2 hours, 20 minutes – started Dec 6, 2013 9:08:06 AM
Version:
Openfire 3.8.2
Server Directory:
C:\Program Files (x86)\Openfire
Server Name:
gmsql1

the xmpp.domain shows my server name. Should this be something different?

Sorry if these questions were answered in other posts.

Thanks for the help.

are you running webchat from the same server as openfire? other users have had issues in doing so…

Hi Jason-

Thanks for the response. No, it’s not running on the same server. I’m running webchat from our website server (DMZ) and OpenFire is running on a SQL server inside our firewall (LAN).