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Contacts Not Showing Spark IM

Hi Everyone,

Could you help me, i already installed openfire in our office in linux server, and Spark IM is messager that i use.

I didnt encounter any errors or anything, i use openfire messager for almost 2 years, then sunddenly some of our user’s encounter contacts didnt apear in their IM Spark messager, i already reinstall it but still nothing happen. COuld you guys help me out…thanks