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Digital Ocean(Open Fire)

Hi Guys

I have installed openfire in digital ocean ,I dont no why the services getting auto stoped (I have to Restart the service every time when our employees say spark not working)

I am using puttty to access digitalocean

Any suggestions Please

Check the logs at /openfire/logs/all.log and post here. What version of Openfire?

Yes Please Cheak This LOG’S

org.jivesoftware.smack.SmackException$ConnectionException: The following addresses failed: ‘prod1:5222’ failed because: java.net.UnknownHostException: prod1: Temporary failure in name resolution
at org.jivesoftware.smack.SmackException$ConnectionException.from(SmackException.java:278) ~[smack-core-4.2.2-b1c107f.jar:4.2.2-b1c107f]
at org.jivesoftware.smack.tcp.XMPPTCPConnection.connectUsingConfiguration(XMPPTCPConnection.java:619) ~[smack-tcp-4.2.2-b1c107f.jar:4.2.2-b1c107f]
at org.jivesoftware.smack.tcp.XMPPTCPConnection.connectInternal(XMPPTCPConnection.java:902) ~[smack-tcp-4.2.2-b1c107f.jar:4.2.2-b1c107f]
at org.jivesoftware.smack.AbstractXMPPConnection.connect(AbstractXMPPConnection.java:380) ~[smack-core-4.2.2-b1c107f.jar:4.2.2-b1c107f]

These are not Openfire logs, but a snippet of Spark logs. Not sure if they are even related. It says that it couldn’t resolve name of your server. But maybe it was a result of server failing/freezing, etc.

Get the logs of Openfire. What version of Openfire/Spark?

spark ver:4.4.4

can u please tell me how to see log files of openfire

4.4.4 is not a version of Spark. It looks like a version of Openfire. I’ve already told you where to find Openfire logs. You haven’t mentioned what OS you are running Openfire on, so i can’t tell you more precise information. Just find where Openfire is installed and then check the logs folder.

Its not possible to see log folder, Because i installed it in Cloud,

os:ubuntu 19.10
java version :latest java 8

i can use only terminal to access the cloud ,Nothing More than that

Terminal is enough. On Ubuntu logs should be at /usr/share/openfire/logs/ (only openfire or root user can access it).

You can also view logs in web Admin Console in the logs menu.

Spark is trying to connect to a host called prod1. That is a very odd name to use for a network-connected device. I’m thinking you have your network settings misconfigured.

My issue resolved Sir

The Error Came For Changing the “XMPP Domain Name” And its Not Updating Correctly Because Allready Employess are Logged in And Working With It in 24/7

I find It After Issue Resolved

What I Done is i degraded the Version of Spark 4.4.4 to Older Version, And Again I Upgrade to 4.4.4 So The Settings Asked For Setup Again

I Configured This Time Perfectly, From 29 Days It was Not Done Any Restart’s

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