Dropped by the Jive server

Openfire Openfire Support
1

Hi,

We installed the Jive Messenger 2.0.1 in our server and found that all users were dropped by the server a few times a day. I logged onto the server and saw the Jive server is running, also could ping it. But I could not access the Jive server webpage or make my JID connected to the server. Rebooting the server could fix it. But I want to know why and how to solve this problem.

Thanks in advance.

Frank

2

Are there any error messages in the error log (available in the admin console) that seem to correspond to these outages?

Thanks,

Matt

3

Thanks for the response. On the server screen, there is an error message showed as below:

SSL_esock.exe - ordinal not found

The ordinal 2821 could not be located in the dynamic link library library32.dll.

Any ideas?

Thanks in advance.