Empathy - authentication failure

Openfire Openfire Support
1

I’ve just installed an openfire server, anybody can create an account, and it works with pidgin.

But in Empathy I get an “authentication failure” when I want to create a new account… though I can connect with existing accounts.

Any idea what’s wrong?

2

I am having the same problem with Emphathy. I couldn’t get Pidgin (version 2.7.9) to work on Ubuntu. May I ask what version of pidgin, openfire and OS you are running on?

3

Pidgin 2.7.3, Ubuntu 10.10 - can login with existing accounts, can create new accounts, so I suspect something on the network configuration side - what you get when you telnet to port 5222 from the box with Pidgin?